Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


19 Barkla Close, Clifton, Nottingham.

19 Barkla Close in Clifton, Nottingham is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs and learning disabilities. The last inspection date here was 8th November 2018

19 Barkla Close is managed by Nottingham City Council who are also responsible for 4 other locations

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-11-08
    Last Published 0000-00-00

Local Authority:

    Nottingham

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

25th September 2018 - During a routine inspection pdf icon

We inspected the service on 25 September 2018. The inspection was unannounced.

People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Oakdene Residential Care Home accommodates up to 28 adults with a learning disability. The service provides both long term and respite care. On the day of our inspection, eight people were using the service. The service is located close to the centre of Nottingham. The service was in the process of becoming a respite service only. People who lived at the service permanently, were in process of moving into supported living accommodation.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.” Registering the Right Support CQC policy.

At the last inspection in May 2015, the service was rated ‘Good’, in all the key questions and at this inspection; we found the service remained ‘Good’ again in all areas. There was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People who used the service and relatives, were confident staff supported people to remain safe. The provider had safeguarding policies and provided staff with refresher safeguarding training, to support them to protest people from avoidable harm, discrimination and abuse.

Risks associated with people’s needs including the environment, had been assessed and planned for, these were regularly reviewed for any changes to protect people’s safety. Staff were aware of known risks and the action required to manage risks without placing restrictions on people.

There were sufficient skilled and experienced staff deployed sufficiently, to meet people’s care and support needs and safe staff recruitment procedures were in place and used. People received their prescribed medicines safely and these were managed in line with national best practice guidance.

Accidents and incidents were analysed for lessons learnt to reduce further reoccurrence. Staff sought guidance from external health and social care professionals, to support with people’s ongoing care and support needs.

Staff were aware of the prevention and control measures of cross contamination and infection control risks and the environment and care equipment was clean. Staff were provided with relevant equipment, guidance and training in health and safety and infection control. Emergency contingency plans were in place for staff to follow for likely foreseen emergencies to ensure people’s safety.

Staff used nationally recognised assessment tools to effectively meet people’s care and support needs. Staff received an induction, ongoing training and support to ensure their knowledge remained up to date and their competency of high standard.

People were supported with their nutritional needs, food and drink choices were offered and provided. People did not regularly receive snacks, but immediate action was taken by the registered manager to improve the provision of snacks. The staff worked well with external health care professionals to support people with health needs’

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. The principles of the Mental Capacity Act (MCA) were followed.

People received care and support from staff who were kind, compassionate and treated them with dignity and respe

8th May 2015 - During a routine inspection pdf icon

We inspected the service on 8 May 2015. The inspection was unannounced. Oakdene Residential Care Home is a care home providing accommodation and support for up to 28 adults with a learning disability. The service provides both long term and respite care and also has a day centre which people who use the service access during the week. The service is located close to the centre of Nottingham. On the day of our inspection 21 people were using the service.

The service had a registered manager in place at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

When we last inspected the service on 4 February 2014 we found there were improvements needed in relation to the environment and getting the views of the quality of the service from the people who lived there. The provider sent us an action plan telling us they would make these improvements by May 2014. We found at this inspection that this had been completed and the provider had made improvements in line with the action plan.

People felt safe in the service and the manager shared information with the local authority when needed. Staff knew how to keep people safe and respond to any incidents of concern. This meant there were systems in place to protect people from the risk of abuse.

Medicines were managed safely and people received their medicines as prescribed. People were supported by adequate numbers of staff to ensure they received care and support when they needed it.

People were supported by staff who had the knowledge and skills to provide safe and appropriate care and support. People were supported to make decisions and where they lacked the capacity to do so staff followed the appropriate procedures under the Mental Capacity Act 2005.

People were supported to maintain their health needs. Referrals were made to health care professionals for additional support or guidance if people’s health changed.

People were treated with dignity and respect and had their choices acted on. We saw staff were kind and caring when supporting people.

People enjoyed the activities and social stimulation they were offered. People also knew who to speak with if they had any concerns they wished to raise, and they felt these would be taken seriously.

People were involved in giving their views on how the service was run through the systems used to monitor the quality of the service. Audits had been completed that resulted in the manager implementing action plans to improve the service.

4th February 2014 - During a routine inspection pdf icon

This inspection mainly considered the facilities and services provided for those people who had made the service their longer term home. Most of these people had special communication needs. They expressed themselves using short phrases, words, sounds and gestures. We spent time in the company of 13 people who used the service and we spoke with seven of this group. In addition, we spoke with four relatives. Most people gave us positive feedback about the service. A person who used the service said, “Staff are nice and do things for me so I’m okay. I wouldn’t like it here if they weren’t here.” A relative said, “I’m confident that people are supported by staff who genuinely care about them and want the best for them.”

Staff had consulted with people who used the service (and their representatives) about what support was to be provided.

People said or showed us that they received all of the personal support and healthcare they needed.

People who used the service, staff and visitors were not fully protected against the risks of unsafe or unsuitable premises.

There were enough qualified, skilled and experienced staff to meet people's needs.

Some of the quality checks were not sufficiently robust. This resulted in people being at increased risk of not receiving support that was safe, reliable and responsive to their needs.

20th December 2011 - During a routine inspection pdf icon

People told us that care staff involved them in their care, treatment and support programme. They told us that they received input and treatment from other health care professionals such as general practitioners, opticians, chiropodists and specialist nurses.

People who used the service, and their relatives, told us that they were encouraged to participate in a good range of social activities within the home.

People told us that they felt safe in the homes environment. They also thought the staff had the right qualifications, skills and knowledge to perform their duties safely.

People who used the service, and their relatives told us that they were provided with the opportunity to comment on the quality of service provision at residents meetings and within quality assurance processes.

1st January 1970 - During a routine inspection pdf icon

People told us that staff members obtained their consent before supporting them with care or treatment. Care records recorded which decisions people were able to make for themselves and which decisions they did not have the capacity to make.

People received the care and support they required to improve their health and well-being. Care records were written in detail and provided clear guidance to staff members, although these records were initially not in place for some physical care needs. This was resolved before the end of our inspection.

People were provided with a choice of meals and staff members assisted them appropriately with eating and drinking if this was required. One person told us that their meal was, “Very nice”.

Medicines were stored appropriately and records were maintained to show all storage areas were kept at the correct temperature. Administration records were kept and people received their medicines in a safe way.

Staff members received supervision and training from the provider or from external sources to ensure they had the skills and support to properly carry out their roles and care for people.

The service had a policy and procedure to guide people in how to make a complaint and information about taking complaints further. We observed that staff members took people’s concerns seriously, even if they were not able to easily identify the nature of the concern or resolve it.

 

 

Latest Additions: