We found that the surgery was staffed by dental nurses and a dentist on a part time basis. The staff worked full time at a separate surgery linked to the registered provider/ owner of 1st Call Dental Surgery.

The provider had made suitable arrangements to respect and involve patients in decisions about their care and treatment.

The environment was suitably maintained and there were infection prevention and control systems in place.

There were at least two members of staff available to deal with medical emergencies when treatment was planned to take place.

There were no recorded concerns from patients within the last year and quality survey results showed that patients were satisfied with the care and treatment provided.

A dental nurse working at the practice told us, “I think this is a safe practice, I would come here for treatment, it’s a growing practice and it is well led.”