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Care Services

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360 Health- London Bridge, London.

360 Health- London Bridge in London is a Doctors/GP specialising in the provision of services relating to services for everyone and treatment of disease, disorder or injury. The last inspection date here was 30th December 2019

360 Health- London Bridge is managed by 360 Health Ltd.

Contact Details:

    Address:
      360 Health- London Bridge
      8 St Thomas Street
      London
      SE1 9RR
      United Kingdom
    Telephone:
      02071125198

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2019-12-30
    Last Published 2018-07-31

Local Authority:

    Southwark

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

25th May 2018 - During a routine inspection pdf icon

We carried out an announced comprehensive inspection of Destination Health @ London Bridge on 29 May 2018 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with all the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was not providing well-led care in accordance with the relevant regulations.

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Destination Health @ London Bridge provides independent travel health advice and medicines in Central London. Prior to our inspection patients completed CQC comment cards telling us about their experiences of using the service. Seven people provided wholly positive feedback about the service.

Our key findings were:

  • The systems to manage risks were not always effective.
  • The service had systems in place to respond to incidents and take action to learn and make improvements.
  • The service reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines. However, there was limited evidence of quality improvement activity.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Services were provided to meet the needs of patients.
  • Patient feedback for the services offered was positive.
  • There were clear responsibilities, roles and systems of accountability, although some areas of governance were not sufficient to ensure safe care and that quality of services improved.

We identified regulations that were not being met and the provider must:

  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care

We also identified areas where the provider should take action:

  • Formally document assessment of risk.
  • Document leadership roles within practice policies.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

16th December 2016 - During a routine inspection pdf icon

We carried out a focussed inspection on 15th December 2016 to ask the service the following key questions; Are services safe?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations

Background

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

CQC inspected the service on 17th December 2015 and asked the provider to make improvements regarding the gaps in the systems and processes which operated to effectively prevent abuse of service users (safeguarding). We checked these areas as part of this focussed inspection and found this had been resolved.

London Vaccination Clinic at London Bridge provides a private travel vaccination service and advice on immunisation for travellers (both children and adults). The clinic operates from one room and has at least one member of clinical nursing staff present at a time. The clinic also employs a lead nurse and six members of nursing staff who rotate between different provider sites.

The clinic is open from 10:00am to 8:00pm, Monday to Friday, and from 10:00am to 16:00pm on Saturdays.

The Clinical Director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • There were adequate systems and processes in place which operated to effectively prevent abuse of service users, including children.

17th December 2015 - During a routine inspection pdf icon

We carried out an announced comprehensive inspection on 17 December 2015 to ask the service the following key questions; Are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was not providing some safe care in accordance with the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

 

 

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