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Care Services

carehome, nursing and medical services directory


4 Upper Wimpole Street, Marylebone, London.

4 Upper Wimpole Street in Marylebone, London is a Doctors/GP specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, diagnostic and screening procedures and treatment of disease, disorder or injury. The last inspection date here was 21st June 2013

4 Upper Wimpole Street is managed by The London Vein Institute.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-06-21
    Last Published 2013-06-21

Local Authority:

    Westminster

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

29th May 2013 - During a routine inspection pdf icon

It was not possible to speak to people who used the service there were no appointments booked on the day of our inspection. However, we looked at feedback questionnaire's that had been completed between January and April 2013 and the provider's 2012 feedback survey results. These indicated that people were satisfied with the care and treatment they had received. One person had described their doctor as "highly skilled and professional". People were encouraged to leave feedback and all negative comments were logged. There was a complaints policy and procedure in place. We saw that all verbal and written complaints were responded to and resolved to the person's satisfaction.

People received care that ensured their safety and welfare by staff that had received appropriate professional development. They were always assessed and treated by a doctor and were required to provide written consent before treatment was carried out. If a person required a surgical procedure this took place at a private hospital in London. There were arrangements in place to deal with foreseeable emergencies.

According to the feedback questionnaires, people who use the service were complimentary about the doctors and were confident in their ability. The doctors were appraised by another medical professional who was independent to the clinic. At the time of the inspection they were in the process of having their professional qualifications revalidated.

7th September 2011 - During a routine inspection pdf icon

People who use services were very positive about the service provided to them, they are fully involved in the treatment and all areas of risk and choices available to them were discussed at the consultation. They told us that they had been provided with information that included the safeguarding and chaperoning procedures.

We spent time in the waiting area and staff were seen to liaise with all patients in a respectful and dignified manner. Evidence from our inspection and quality assurance audit records from October 2010- April 2011 showed that the patients that had used the service were happy with the treatment received and the after care and support provided.

 

 

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