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Care Services

carehome, nursing and medical services directory


82 Canadian Avenue, Catford, London.

82 Canadian Avenue in Catford, London is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs and mental health conditions. The last inspection date here was 22nd December 2018

82 Canadian Avenue is managed by Elysium Healthcare No. 4 Limited who are also responsible for 6 other locations

Contact Details:

    Address:
      82 Canadian Avenue
      82 Canadian Avenue
      Catford
      London
      SE6 3BP
      United Kingdom
    Telephone:
      0

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2018-12-22
    Last Published 2018-12-22

Local Authority:

    Lewisham

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

31st October 2018 - During a routine inspection pdf icon

This announced inspection took place on 31 October and 9 November 2018. We gave 48 hours’ notice of our intention to conduct this inspection as it is a small service and we had been previously informed by the registered manager that the person who used the service wished to share their views with us about the quality of care and support they received. The service is registered to accommodate six people with mental health care needs and at the time of the inspection there was only one person living at the service.

82 Canadian Avenue is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection. This was the first inspection of this service since its registration with CQC on 8 November 2017.

There was a registered manager in post, who was present on both days of the inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff understood how to protect people from the risk of harm and neglect. Risk assessments were in place to identify and mitigate risks, to support the person who used the service to be as independent as possible while maintaining their safety. Systems had been developed to safely administer prescribed medicines, and the robust use of infection control procedures protected people from the risk of cross infection. The premises were well maintained although we noted that the current design of the ground floor office could be reviewed with people who used the service and their representatives, to ensure that it meets their wishes for a relaxed and homely environment. Sufficient staff were deployed and were recruited in a rigorous manner that ensured employees were suitable to work at the service.

Staff understood the needs of the person who used the service and supported the person to meet their health care and nutritional needs. The service supported the person to access community resources and maintain important relationships and friendships. The provider made sure that people’s needs were assessed before they moved into the service, so that the provider could ensure the service was suitable for them. The person’s care plan was kept under review and the objectives were discussed with the person during care planning review meetings.

The provider ensured staff received the training and support they needed to carry out their roles and responsibilities. Staff expressed that they felt well supported by the registered manager and felt the training was of a good standard.

The person who used the service was supported to make their own choices where possible and was provided with their care and support in a respectful way that upheld their entitlement to dignity. Staff understood the importance of seeking people’s consent before they provided personal care and other support. Systems were in place to ensure people knew how to make a complaint and they were supported to access independent advocacy if they wished to.

The registered manager was knowledgeable about the needs of people with mental health care needs, learning disabilities and autism, due to her nursing background and subsequent experience of working in different settings. She carried out regular checks to ensure that people were provided with a safe environment, and make sure staff adhered to the provider’s policies and procedures. Monitoring visits were undertaken by the provider’s quality assurance team to identify any improvements that could be made. The registered manager was supported by her line manager, who worked at an adjacent service operated by the provider.

We have not rated the service

 

 

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