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Care Services

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Abbey House, Netley Abbey, Southampton.

Abbey House in Netley Abbey, Southampton is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, learning disabilities, physical disabilities and sensory impairments. The last inspection date here was 20th March 2019

Abbey House is managed by Dolphin Homes Limited who are also responsible for 12 other locations

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-03-20
    Last Published 2019-03-20

Local Authority:

    Hampshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

17th January 2019 - During a routine inspection pdf icon

About the service:

¿ Abbey House provides a home for people living with Prader-Willi syndrome. Prader-Willi syndrome is a genetic condition which causes a range of physical symptoms and learning disabilities. The physical symptoms include an extremely increased appetite and reduced muscle strength.

¿ Abbey House is a residential home for up to eight people. This is larger than current best practice guidance. However the building design fitted into the residential area and the other large domestic homes of a similar size.

¿ There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

¿ There were four people living at Abbey House at the time of the inspection.

¿ For more details, please see the full report which is on the CQC website at www.cqc.org.uk

People’s experience of using this service:

¿ The service was new, it was the first service for people with Prader-Willi syndrome run by the provider, and by the registered manager.

¿ We found Abbey House was providing a good service for people and supporting them to achieve good outcomes.

¿ The service promoted people’s independence and put them at the centre of the care and support they provided.

¿ People were supported to maintain a healthy weight with a balanced diet. The service understood how important good management of people’s food and drink was and had good measures in place to support people.

¿ People had access to various activities to keep them physically active and explore their interests, such as horse riding, swimming and attending the gym.

¿ People told us they liked living in the home. People’s families were positive about the service and felt it was meeting their loved one’s needs.

Rating at last inspection:

¿ This was the first inspection of the service since it registered with the CQC on 24 January 2018.

Why we inspected:

¿ This inspection was scheduled to be completed within 12 months of the service registering with the CQC.

Follow up:

¿ We did not identify any concerns at this inspection. We will therefore re-inspect this service within the published timeframe for services rated good. We will continue to monitor the service through the information we receive.

 

 

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