Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


Acorn Park Lodge, Redruth.

Acorn Park Lodge in Redruth is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care and learning disabilities. The last inspection date here was 23rd May 2018

Acorn Park Lodge is managed by Solar Care Homes Limited who are also responsible for 2 other locations

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Outstanding
Well-Led: Outstanding
Overall: Outstanding

Further Details:

Important Dates:

    Last Inspection 2018-05-23
    Last Published 2018-05-23

Local Authority:

    Cornwall

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

20th March 2018 - During a routine inspection pdf icon

We carried out this unannounced inspection on 20 and 22 March 2018. The service was last inspected in December 2015; we had no concerns at that time.

Acorn Park Lodge is a ‘care home’ that provides care for a maximum of nine adults with learning and/or physical disabilities. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The culture of Acorn Park Lodge was exceptionally inclusive. Every aspect of the running of the service was done in collaboration with the people who lived there and where appropriate, their families. Each person's unique personality and needs were understood and captured into a personalised 'This Is Me' document that clearly brought to life people's personalities, needs, aspirations and goals. The registered manager told us, "Our approach is to support resident's goals and aspirations as they develop and experience greater opportunities to grow and develop." The service was proactive in ensuring equality and diversity standards were integral to people's care plans. People were encouraged to fulfil their goals and aspirations to the full and we saw multiple examples, outlined in this report, of how they did this.

The care service was established five years ago and was designed to provide group living for people with learning disabilities and physical disabilities. Work had been done, and was continuing, to develop the service in line with the values that underpin the CQC ‘Registering the Right Support’, and other current best practice, guidance. This guidance includes the promotion of the values of; choice, independence and inclusion. The service was working with people with learning disabilities and autism that used the service, to support them to live as ordinary a life as any citizen.

At the time of the inspection there were nine people living at the service; seven of whom lived in the main house and two people had their own separate accommodation made up of a separate flat, and an annexe flat attached to the main building. Though the service is technically a little large to be compliant with the maximum number of people (six) stated in the Registering the Right Support Guidance, this is offset by the structure of the service and the individualisation of the support provided for each person. The service was spread out over three floors with access to the upper floors via stairs or by using a shaft lift. The design, layout and decoration of the building met people's individual needs. Corridors and doors were wide enough to allow for wheelchair access. Seven rooms had en-suite facilities and there was one shared bathroom with shower facilities. Shared living areas included two lounges, a dining room/ kitchen, a separate kitchenette, a conservatory lounge, a garden with decking area and also a patio seating area.

Each person who lived at Acorn Park Lodge received highly individualised support. The registered manager told us, “Each resident has their own support team who understands that the resident’s safety is our paramount concern”. On the day of the inspection there were eight support staff plus a senior manager who led the shift and provided additional support when required. Seven people had one to one individual support and two people shared staff support. However, if people wanted to go out individually the deputy manager, or additional staff would be booked to work, to enable each person to have individual one-to-one support. The service was central in the town of Redruth which meant that people were able and did take an active role in their local community.

There was a registered manager in post who was responsible for the day-to-day running of the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered per

21st December 2015 - During a routine inspection pdf icon

We carried out this unannounced inspection on 21 December 2015. The service was last inspected in September 2013; we had no concerns at that time.

Acorn Park Lodge is a small care home that can accommodate up to nine people with learning and/or physical disabilities. At the time of our inspection there were nine people living in the service.

There was a registered manager in post who was responsible for the day-to-day running of the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

The atmosphere at Acorn Park Lodge was relaxed and welcoming. Relatives told us there was a good ambience in the service whenever they visited. One relative said, “There is always a relaxed family atmosphere”. Throughout the day we met with people as they moved around the premises between going out and completing daily chores.

Most people living in the service had limited verbal communication and were not able to tell us their views about the care and support they received. However, we observed people were relaxed and comfortable with staff, and they received care and support in a way that kept them safe. People had an excellent relationship with staff and were comfortable with the staff that supported them. People’s behaviour and body language showed that they felt really cared for and that they mattered. Some people were able to indicate to us that they felt safe in the service by showing us their rooms and areas of the home they liked to spend time in.

Relatives told us they were happy with the care and support their family member received and believed it was a safe environment. One relative said, “We can breathe a sigh of relief knowing [persons’ name] is safe and well looked after.”

People were encouraged and felt confident to make decisions about their daily living. Staff enabled people to be as independent as possible, and it was clear that because of this encouragement, people were open to new challenges and personal development. One relative said, “Living at Acorn Park has turned [person’s name] life around. He has grown up and is now so much more independent.”

Staff supported people to access the local community and take part in a range of activities of their choice. Multiple vehicles were available for staff to use and people were able to go out either individually, or in groups, as and when they chose to.

Support was provided by a consistent staff team who knew people well and understood their needs. Staff were matched to work with particular individuals, both for their skills and how their personalities fitted together. There were sufficient numbers of suitably qualified staff on duty and staffing levels were adjusted to meet people’s changing needs and wishes. Staff completed a thorough recruitment process to ensure they had the appropriate skills and knowledge. Staff knew how to recognise and report the signs of abuse.

People had access to an annual health screening to maintain their health. Specialist services such as occupational therapists, epilepsy nurses and dieticians were used when required. Relatives told us they were confident that the service could meet people’s health needs. People were supported to eat and drink enough and maintain a balanced diet. Menu planning was done in a way which combined healthy eating with the choices people made about their food. The kitchen had been designed with some lower work surfaces so people with wheelchairs could help with meal preparation and cooking.

Care records were up to date, had been regularly reviewed, and accurately reflected people’s care and support needs. Details of how people wished to be supported were personalised to the individual and provided clear information to enable s

10th September 2013 - During a routine inspection pdf icon

We met with all five people who lived at Acorn Park Lodge and spoke with the parents of two people who lived at Acorn Park Lodge. We also spoke with a professional who visited the home on the day of the inspection and four staff members. People spoke very highly about the quality of the home and we observed people were happy living at the home and liked the staff that assisted them.

We saw the home was comfortable and clean. We observed each person had individualised their own room to suit their personal taste. Relatives we spoke with told us their family members were encouraged to choose how they spent their time and had free choice about areas of their life such as when they went to bed and what choice of meals they had. We saw people coming and going from various activities during the day. People were happy to spend time socialising together, talking with staff and visitors to the home or spending time in their own rooms. We saw people moved around the home with no restrictions.

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

We saw there was a choice of suitable and nutritious food and drinks, in sufficient quantities to meet people’s needs.

The provider was operating an effective recruitment procedure, to ensure people who lived at the home were safe and their health and welfare needs were met by staff that were appropriately qualified, skilled, experienced and of good character.

The provider had developed a policy and procedure which assessed and monitored the quality of the service provided by the home to ensure people received safe and appropriate care and treatment.

 

 

Latest Additions: