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Aintree Park Group Practice, 46 Moss Lane, Liverpool.

Aintree Park Group Practice in 46 Moss Lane, Liverpool is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th May 2019

Aintree Park Group Practice is managed by Aintree Park Group Practice.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-05-13
    Last Published 2019-05-13

Local Authority:

    Liverpool

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

25th March 2019 - During an inspection to make sure that the improvements required had been made pdf icon

We carried out an announced follow up inspection at Aintree Park Group Practice on 25 April 2019 as part of our inspection programme.

At the last inspection in November 2018, we rated the practice as requires improvement for providing safe services because there were gaps in the management of authorisations for vaccinations, risk assessments for emergency medicines and security of blank prescriptions.

We also recommended that the practice should:

  • Continue to monitor antibiotic prescribing rates for all individual clinicians.
  • Have a programme of scheduled clinical audits to monitor the effectiveness of care and treatment.
  • Ensure the infection control lead receives additional training for their role.
  • Carry out additional work to ensure the practice was complying with Accessible Information Standards.

At this inspection, we found that the provider had satisfactorily addressed these areas.

We based our judgement of the quality of care at this service is on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

16th November 2018 - During a routine inspection pdf icon

This practice is rated as Good overall. The practice was previously inspected on 15 October 2015 and rated good overall.

The key questions at this inspection are rated as:

Are services safe? – Requires Improvement

Are services effective? – Good

Are services caring? – Good

Are services responsive? –Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Aintree Park Group Practice on 16 November 2018 as part of our inspection programme.

At this inspection we found that:

  • Since our previous inspection, the practice had taken on approximately a further 2,000 patients. There had been changes to the governance and staffing structure to meet the demand.
  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • There were gaps in the management of authorisations for vaccinations, risk assessments for emergency medicines and security of blank prescriptions. The practice advised us after the inspection that steps had been taken to remedy the shortfalls identified.
  • The practice reviewed the effectiveness and appropriateness of the care it provided by carrying out clinical audits but there was no schedule of clinical audits in place. It ensured that care and treatment was delivered according to evidence-based guidelines. However, antibiotic prescribing rates were high and the practice had action plans in place to reduce this.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they could access care when they needed it, however the national GP patient survey outlined lower rates of satisfaction with telephone access. The practice was aware of this and had acted to try and improve telephone access.
  • Information about services and how to complain was available. The practice sought patient views about improvements that could be made to the service. The practice had a well- established patient participation group (PPG).
  • Staff worked well together as a team and all felt supported to carry out their roles.
  • There was a strong leadership with a desire to use innovative approaches to deliver patient care. Staff morale was high and staff were encouraged at every level to be part of the forward planning of the practice. There was a strong focus on continuous learning and improvement at all levels of the practice.
  • The practice complied with the Duty of Candour.

However, the practice must:

  • Ensure care and treatment is provided in a safe way to patients with regards to ensuring documents to authorise medicines are completed.

The practice should:

  • Implement a system for monitoring the security of blank prescriptions for printers in the buildings.
  • Carry out a risk assessment for how much oxygen is necessary to be stored on the premises and the emergency medicines in use.
  • Continue to monitor antibiotic prescribing rates for all individual clinicians.
  • Have a programme of scheduled clinical audits to monitor the effectiveness of care and treatment.
  • Ensure the infection control lead receives additional training for their role.
  • Carry out additional work to ensure the practice is complying with Accessible Information Standards.

15th October 2015 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Aintree Park Group Practice on 15 October 2015. Aintree Park Group Practice has a branch surgery at the address: Oriel Drive Liverpool Merseyside L10 6NJ, which was also inspected. Where information refers to the practice, this refers to both sites unless otherwise specified.

Overall the practice is rated good and outstanding for providing well led services and for providing services for more vulnerable patients and patients experiencing poor mental health.

Our key findings across all the areas we inspected were as follows:

  • The practice was clean and had good facilities including disabled access and parking, hearing loops, and translation facilities.
  • There was an ethos that safety was everyone’s responsibility. There was an effective system in place for reporting and recording significant events.

  • Information about services and how to complain was available. The practice sought patient views about improvements that could be made to the service, including having a patient participation group (PPG) and acted on feedback.
  • The practice used surveys to gain feedback from all affiliated services such as community teams, pharmacies and nursing homes and acted on any improvements required.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance.
  • There was a strong leadership with a desire to use innovative approaches to deliver patient care. Staff morale was high and staff were encouraged at every level to be part of the forward planning of the practice.

There were elements of outstanding practice including:

  • There was a strong leadership with a desire to use innovative approaches to deliver patient care. For example, the practice employed a full time pharmacist and was part of a pilot scheme with the local ambulance service and worked with a paramedic.
  • The practice monitored patients in care homes on a monthly basis to establish which patients were subject to a deprivation of liberty safeguards (DoLS) and in addition those that could potentially be subject to DoLS in the future. Records were updated including updating the out of hours service.

However there were improvements the provider should consider:-

  • Ensure there is a system in place to monitor the ongoing professional registration status of nursing staff.
  • Have more information about support services available for carers.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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