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Care Services

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Alderwood 2 - Ambleside, Boothville, Northampton.

Alderwood 2 - Ambleside in Boothville, Northampton is a Supported living specialising in the provision of services relating to caring for adults under 65 yrs, learning disabilities, mental health conditions and personal care. The last inspection date here was 25th August 2018

Alderwood 2 - Ambleside is managed by Alderwood L.L.A. Limited who are also responsible for 11 other locations

Contact Details:

    Address:
      Alderwood 2 - Ambleside
      3 Ambleside Close
      Boothville
      Northampton
      NN3 6PE
      United Kingdom
    Telephone:
      01604495002

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-08-25
    Last Published 2018-08-25

Local Authority:

    Northamptonshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

10th July 2018 - During a routine inspection pdf icon

This inspection took place on 10 July 2018 and was announced.

This was the first comprehensive inspection of the service since it was registered with the Care Quality Commission (CQC).

The service provides care and support to people living in ‘supported living’ settings, so that they can live in their own home as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people’s personal care and support. People using the service lived in a single ‘house in multi-occupation’ that could be shared by four people. Houses in multiple occupation are properties where at least three people in more than one household share toilet, bathroom or kitchen facilities.

Not everyone using Alderwood 2 - Ambleside receives regulated activity; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.

At the time of our inspection, there was one person in receipt of personal care support. The service provides supported living to people with learning disabilities, autism and mental health needs.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were supported in a safe way. Staff had an understanding of abuse and the safeguarding procedures that should be followed to report abuse. All the staff we spoke with were confident that any concerns they raised would be followed up appropriately by senior staff. People had risk assessments in place to cover any risks that were present within their lives, but also enabled them to be as independent as possible.

There were safe systems in place for the administration of medicines and people received their medicines as prescribed. Staff supported people in a way which prevented the spread of infection. Staff used the appropriate personal protective equipment to perform their roles safely.

The staff recruitment procedures ensured that appropriate pre-employment checks were carried out to ensure only suitable staff worked at the service. References and security checks were carried out as required. Staffing levels were suitable to meet people's needs, and rotas showed that staffing was consistent.

Staff attended induction training where they completed mandatory training courses and were able to shadow more experienced staff. Staff told us that they were able to update their mandatory training with refresher courses and encouraged to attend courses specifically designed around the needs of the people they were supporting. Staff were well supported by the registered manager, senior team and provider, and had one to one supervisions.

People were able to choose the food and drink they wanted and staff supported people with this. Staff supported people to access health appointments when necessary. Health professionals were involved with people's care as and when required.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the polices and systems in the service supported this practice. People were encouraged to make decisions about their care, daily routines and preferences. Staff worked within the principles of the Mental Capacity Act and there was documentation to support this.

People were involved in their own care planning as much as they could be, and were able to contribute to the way in which they were supported. Care planning was personalised and considered people's likes and dislikes, so that staff under

 

 

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