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Alliance Medical Mobile Diagnostic Services, Warwick Technology Park, Gallows Hill, Warwick.

Alliance Medical Mobile Diagnostic Services in Warwick Technology Park, Gallows Hill, Warwick is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 7th December 2012

Alliance Medical Mobile Diagnostic Services is managed by Alliance Medical Limited who are also responsible for 54 other locations

Contact Details:

    Address:
      Alliance Medical Mobile Diagnostic Services
      Iceni Centre
      Warwick Technology Park
      Gallows Hill
      Warwick
      CV34 6DA
      United Kingdom
    Telephone:
      01926482000
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2012-12-07
    Last Published 2012-12-07

Local Authority:

    Warwickshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

6th November 2012 - During a routine inspection pdf icon

We spoke with the manager for this service. On the day of the inspection no diagnostic staff were present. We have spoken with one member of the diagnostic team following the inspection. We tried to contact another member of the diagnostic team but without success.

We have not been able to speak with patients' using the service because mobile diagnostic services are provided in a number of locations. We gathered evidence of patients' experiences by reviewing a summary report of patient satisfaction responses. We also reviewed two patients' completed 'patient satisfaction questionnaires'. This information showed us that there were systems in place to capture patients' experiences of the service and the care and treatment they had received. One patient comment identified in the patient survey was, ‘’ The staff were excellent - very friendly, polite and helpful. They made the experience much more comfortable than it would have been without them.’’

There was evidence of close working amongst healthcare professionals to ensure patients’ needs were met and risks identified prior to scans being undertaken.

There was support and training available to ensure that diagnostic staff skills had been kept updated. We saw staff training records and noted that mandatory training sessions had been completed by staff. Staff received yearly appraisals and some staff had received supervision.

9th January 2012 - During a routine inspection pdf icon

Alliance Medical Limited provides magnetic resonance imaging (MRI) scanning, computerised tomography (CT) scanning, dual energy X-ray (DEXA), Xray and positron emission tomography – computed tomography (PET/CT) scanning. Referral to the service is made by healthcare professionals and is available to both NHS and privately funded patients.

As part of this review we requested information from Alliance Medical Services about the service they offered. We also met with the registered manager of the mobile services. We saw from the documentation received that people had been provided with good information about the service and their treatment had been clearly explained. They were able to ask questions and stated that all stages right through the scanning process were “thoroughly explained.”

We did not speak directly to people who had used the service but we did review the results of recent patient satisfaction surveys undertaken across various sites. The surveys indicated that people were positive about their experience. Some of the comments received include:

“Staff were very professional and friendly. Also, very speedy process and I was clear about what was happening.”

“Staff kept checking I was ok throughout and was at ease with the scan. Staff were nice and caring.”

“Cleanliness of the unit and treatment by staff was exceptional.”

“The staff make you feel very relaxed and put your mind at rest.”

 

 

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