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Alton House Care Home - Hayling Island, Hayling Island.

Alton House Care Home - Hayling Island in Hayling Island is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs, dementia and mental health conditions. The last inspection date here was 17th October 2019

Alton House Care Home - Hayling Island is managed by Alton House Partnership.

Contact Details:

    Address:
      Alton House Care Home - Hayling Island
      37 St Leonards Avenue
      Hayling Island
      PO11 9BN
      United Kingdom
    Telephone:
      02392462910
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-10-17
    Last Published 2017-01-21

Local Authority:

    Hampshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

23rd November 2016 - During a routine inspection pdf icon

The inspection took place 23 November 2016 and was unannounced. The home was last inspected in January 2014 and was compliant at that time.

Alton House offers accommodation over two floors for up to 18 older people, some of whom are living with dementia. The home had some rooms which were double occupancy. At the time of the inspection the home was providing care and support to 18 people.

There was a registered manager who had been in post since September 2014. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff had undertaken safeguarding training and were knowledgeable about their roles and responsibilities in keeping people safe from harm.

There were risk specific assessments in place for each person which showed the risk level and the measures which had been put in place to mitigate the risk.

Medicines were managed safely. There were robust processes in place for the ordering, storing, administering and recording the use of medicines.

There were sufficient staff to meet people’s needs safely and effectively and staff recruitment processes were safe and robust.

Staff underwent an induction and shadowing prior to commencing work, and had regular updates to their training to ensure they had the skills and knowledge to carry out their roles. Staff were well supported and received supervisions and appraisals regularly.

The home worked within the guidelines of the Mental Capacity Act 2005 and ensured people were not unlawfully deprived of their liberty.

People had access to a range of food and drinks throughout the day, and people told us the food was good and plentiful.

Staff were kind, caring, attentive and patient in their support of people in the home. There were positive relationships evident between staff and people who lived in the home. People were treated with dignity and respect.

Care plans were detailed and person centred. Care plans contained personal preferences and instructed staff on encouraging people to maintain their independence. Care plans were reviewed and updated regularly.

There were activities taking place in the home, which we saw people enjoyed and engaged with. People told us there was plenty going on to keep them occupied.

There was strong leadership in the home, and the registered provider had processes in place to ensure they had oversight of the quality and safety of the home and the support it offered. Records were of a good standard and were well organised and easily accessible.

21st January 2014 - During a routine inspection pdf icon

We found that people or their representatives were asked for their consent to the care and treatment provided. People we spoke with told us they were given choices and their decisions were respected by staff.

People's needs were assessed and their care and treatment was planned and delivered to promote their safety and welfare. A person said "I can't fault it, they (staff) offer me help and I am happy here". Another person said "I am quite satisfied".

We found that the provider had made improvements to protect people from the risk of health associated infections in their facilities and practice. People's relatives we spoke with told us the home was clean and comfortable, one relative said "they have made improvements to the environment and that is good to see".

Staff we spoke with told us they were adequately supported in their role and we found that staff completed an induction and training which met the relevant standards. Staff we spoke with were knowledgeable about people's needs and a person's relative told us "the staff do a very good job and they do the best that they can"

We found the provider had an effective system in place to monitor the quality of the service that people received.

In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time.

24th March 2013 - During a routine inspection pdf icon

We spoke with three people who used the service and they told us that they were happy living in the home. Two people told us how they still missed their home but were now adjusting to Alton House. They told us it was "like one big family." One person told us how they would like to have more activities. Another person told us: "I like being here."

On the day of our inspection, we found there was not an effective operation of systems to assess the risk of and to prevent, detect and control the spread of health associated infection. For example, we found pressure cushions and matresses that were soiled.

20th January 2012 - During a routine inspection pdf icon

We spoke with three people who use the service and they told us that they liked living there. One person told us the home was “like one big family.” Another person told us: “I like being here.” One relative told us: “My dad loves it here. He seems to be more settled and the staff go out of their way to take care of him.”

 

 

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