Angel Dental Care - Newcastle, Chapel House, Newcastle Upon Tyne.Angel Dental Care - Newcastle in Chapel House, Newcastle Upon Tyne is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th January 2013 Contact Details:
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Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
5th December 2012 - During a routine inspection
People's oral health needs were fully assessed at their first appointment. They were given written information about what their treatment options were and were asked to give their written consent to any treatment agreed. Patients we spoke with were very complimentary about the practice and about their care and treatment. Typical comments included, “They tell you exactly what needs doing, and show you diagrams. I’ve been given a treatment plan and I know what I’m coming back for, next time”; and, "My dentist is very polite and respectful, and very gentle". Patients said they were never rushed into making decisions about their treatment. Effective systems were in place to make sure the practice was clean, hygienic and free from infection. Staff and patients used appropriate protective equipment during treatment. Dentists and dental nurses were fully trained and kept their knowledge and skills up to date with well documented continuing professional development. The practice took any complaints or concerns seriously and responded professionally when a complaint was received. Feedback from complaints and other sources was used to improve practice.
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