Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


Applethwaite Green, Windermere.

Applethwaite Green in Windermere is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs and dementia. The last inspection date here was 15th February 2020

Applethwaite Green is managed by Cumbria County Council who are also responsible for 32 other locations

Contact Details:

    Address:
      Applethwaite Green
      Phoenix Way
      Windermere
      LA23 1BB
      United Kingdom
    Telephone:
      01539462440

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2020-02-15
    Last Published 2017-07-21

Local Authority:

    Cumbria

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

13th June 2017 - During a routine inspection pdf icon

This unannounced comprehensive inspection of Applethwaite Green took place on 13 June 2017. This was the first inspection of the service following its registration in October 2015.

Applethwaite Green is located in a residential area of Windermere and is within walking distance of the local shops and amenities. The home provides accommodation up to 28 older people living in three units each with a communal lounge and kitchen/dining area. The ground floor unit provides care and accommodation for people who are living with dementia. There were 21 people living at the home at the time of our inspection.

There was a registered manager in post at the time of the inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

One person living at Applethwaite Green told us that the home was “safe and clean”. We saw that the people who lived there were relaxed and comfortable in the home and with the staff that were supporting them. The atmosphere was informal and inclusive and everyone we spoke with praised the work of the staff that supported them. People who lived there told us they were "safe" and "happy" living in the home. Relatives we asked rated the care in the home as “excellent”.

We saw that the staff offered people assistance but respected their independence. We saw that staff took the time to speak with people and took up opportunities to interact with them, engage and offer reassurance if needed. People we spoke with who lived at Applethwaite Green told us that they felt that they were being involved how in how they wanted things done in their home.

We looked at the way medicines were managed and handled in the home. We found that medicines were being administered and records were being kept of the medicines kept in the home. We have made a recommendation about the management of some medicines. We have recommended that a formal risk assessment of the storage areas be done and a formal procedure put in place on maintaining temperatures. This is so all staff involved in the management of medicines know exactly what the registered providers wants them to do to mitigate the risk and the procedure to be followed is in the event of temperatures being unsafe for the storage of the medicines.

People knew how they could complain about the service they received and information on this was displayed in the home. People we spoke with were confident that action would be taken in response to any concerns they raised.

The environment of the home was welcoming and the communal areas had been arranged to make them homely. We found that all areas of the home used by the people living there were clean. People told us they had a choice of meals, snacks and drinks. The people who lived there told us that the food was good and that they enjoyed their meals. Relatives we spoke with told us that they did not have any concerns about how their relatives were being supported and looked after by the staff in the home.

The care plans and records that we looked at showed that people had been seen by appropriate professionals to help meet their particular physical, nursing and mental health needs. We saw that the assessment and management of risk had been reviewed and updated by staff so that people received appropriate support and treatment.

We saw that there were systems in place to assess the quality of the services provided in the home and a programme to monitor or ‘audit ‘service provision.

We found that there were safe recruitment procedures and practices in place to help ensure staff who were employed were suitable for their roles. All the staff we spoke with knew the appropriate action to take if they believed someone was at risk of abuse. This had been

 

 

Latest Additions: