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Care Services

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Archangel Home Care, 9 Hucknall Road, Nottingham.

Archangel Home Care in 9 Hucknall Road, Nottingham is a Homecare agencies and Supported living specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, personal care, physical disabilities, sensory impairments and substance misuse problems. The last inspection date here was 25th June 2019

Archangel Home Care is managed by Archangel Enterprises Limited who are also responsible for 3 other locations

Contact Details:

    Address:
      Archangel Home Care
      Hamilton House
      9 Hucknall Road
      Nottingham
      NG5 1AE
      United Kingdom
    Telephone:
      01158246746
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-06-25
    Last Published 2016-03-24

Local Authority:

    Nottingham

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

12th February 2016 - During a routine inspection pdf icon

This announced inspection was carried out on 12 February 2016. Archangel Home Care Nottingham Branch is a domiciliary care service which provides support and personal care to adults living in their own homes who may require support with their mental health, have a learning disability or be on the autistic spectrum. On the day of the inspection there were four people using the service who received personal care.

The service had a registered manager in place at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were supported by staff who understood the risks people could face and knew how to make them feel safe. People were encouraged to act safely and to do what they were able to as independently as possible.

People were supported by staff that they knew. People received a flexible service that suited their individual circumstances. People were prompted to take their medicines if needed.

People were supported by staff who were trained and given guidance on how to do meet their needs. People’s human rights to make decisions for themselves may be overlooked as the legislation to ensure people’s rights were upheld was not being followed.

People were supported to eat a healthy and balanced diet which promoted their wellbeing. People received support from staff who understood their physical and mental health needs.

People were treated with respect by staff who demonstrated compassion and understanding. People were encouraged to set goals to maximise their strengths and build on their independence.

People were involved in planning and reviewing the support they received. People were encouraged to express any issues of concerns they had so these could be looked into.

People who used the service and staff were able to express their views about the service which were acted upon. The registered manager provided leadership that gained the respect of staff and motivated them as a team. There were systems in place to monitor the quality of the service and make improvements when needed.

 

 

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