During this inspection thirteen patients told us that they were treated with respect and dignity. People told us they had good relationships with the staff and their treatment was always explained clearly to them. One patient when asked said “I am always treated well, I am always happy with the outcome and have been coming here for years.”

All patients spoken with confirmed that medical histories were taken and they signed their consent to treatment.

Patients told us that treatment options were discussed with them and this included the price of treatments.

Patients we spoke with told us they were aware of how to make a complaint but said they had never had to make one. We were told that they were happy with the care, treatment and advice provided at the practice. Some comments included: “The staff are friendly and helpful” and “The dentist is great, he always asks me if I understand what he plans to do.”

Patients told us that they were given protective equipment for example glasses and aprons to protect their clothes when having treatments.

Patients told us that the surgery always looked clean and tidy.

All the patients spoken with told us they felt safe and trusted the advice of the dentist.