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Care Services

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Ashbourne Court Care Home, Andover.

Ashbourne Court Care Home in Andover is a Nursing home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs and treatment of disease, disorder or injury. The last inspection date here was 22nd August 2019

Ashbourne Court Care Home is managed by brighterkind (Blair) Limited.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-08-22
    Last Published 2016-12-13

Local Authority:

    Hampshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

22nd November 2016 - During a routine inspection pdf icon

The inspection took place on the 22 and 23 November 2016 and was unannounced.

Ashbourne Court Care Home, to be referred to as the home throughout this report, is a home which provides residential and nursing care for up to 64 older people. The home is situated over three floors. People who receive residential care live on the ground floor, people who have nursing needs live on the first floor and those who require nursing needs who are also living with dementia live on the third floor. Some people living at the service also had additional health conditions such as epilepsy, diabetes and Parkinson’s Disease. Each floor of the home comprises of single accommodation with en-suite wet rooms with washing and toileting facilities. Separate bathrooms are available for those who prefer to use a bath to meet their bathing needs. Each floor has their own communal lounge with a separate quite lounge for people to entertain guests on the Charlton Unit. A kitchenette area with a sink, fridge, toaster and hot and cold drink making facilities is available on each floor as part of the communal dining rooms. The home has its’ own secure rear garden and is situated in a residential area approximately a mile from the town of Andover. At the time of the inspection 58 persons were living at the home.

The home has a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Relatives of those using the service told us they felt their family members were kept safe. Staff understood and followed the provider’s guidance to enable them to recognise and address any safeguarding concerns about people.

People’s safety was promoted because risks that may cause them harm had been identified and guidance provided to manage these appropriately. Appropriate risk assessments were in place to keep people safe.

People were kept safe as the provider ensured sufficient numbers of staff were deployed in order to meet people’s needs in a timely fashion. In the event of unplanned staff shortages the provider sought to use existing staff including the registered manager to deliver care. Agency staff were not used in the home to ensure familiarity and continuity of care for people living at Ashbourne.

Contingency plans were in place to ensure the safe delivery of people’s care in the event of adverse situations such as large scale staff sickness or accommodation loss due to fire or floods.

People were protected from the unsafe administration of medicines. Nurses and senior staff responsible for administering medicines had received additional training to ensure people’s medicines were administered, stored and disposed of correctly. Staff skills in medicines management were regularly reviewed by managerial staff to ensure they remained competent to administer people’s medicines safely.

The provider used robust recruitment processes to ensure people were protected from the employment of unsuitable staff.

New staff induction training was followed by a period of time working with experienced colleagues to ensure they had the skills and confidence required to support people safely.

People were supported by staff who had up the most relevant up to date training available which was regularly reviewed to ensure staff had the skills to proactively meet people’s individual needs.

People, where possible, were supported by staff to make their own decisions. Staff were able to demonstrate that they complied with the requirements of the Mental Capacity Act 2005 when supporting people during their daily interactions. This involved making decisions on behalf of people who lacked the capacity to make a specific decision for themselves.

The Care Quality Commission (CQC

 

 

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