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Care Services

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Ashwood - Care Home Learning Disabilities, 141 Chesswood Road, Worthing.

Ashwood - Care Home Learning Disabilities in 141 Chesswood Road, Worthing is a Residential home and Supported living specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs, learning disabilities and personal care. The last inspection date here was 20th March 2018

Ashwood - Care Home Learning Disabilities is managed by Leonard Cheshire Disability who are also responsible for 91 other locations

Contact Details:

    Address:
      Ashwood - Care Home Learning Disabilities
      Ashwood Cheshire Home
      141 Chesswood Road
      Worthing
      BN11 2AE
      United Kingdom
    Telephone:
      01903230930
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-03-20
    Last Published 2018-03-20

Local Authority:

    West Sussex

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

8th January 2018 - During a routine inspection pdf icon

The inspection was carried out on 8 January 2018 and was unannounced.

Ashwood is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Ashwood is a large detached Victorian house that provides care for up to eight people with a learning disability and other complex needs. It is situated near the town centre and shops, a local park and the beach. At the time of our inspection, there were eight people living at the home, some of whom had lived at Ashwood in excess of 20 years. All bedrooms are single occupancy, apart from one room, which is shared. All rooms are equipped with wash basins. There is a bathroom on the ground and first floor. The property is surrounded by gardens which are accessible to people.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. People living at the home were supported to maintain jobs and educational courses and had choice about what they did each day.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Infection control was risk assessed and mitigations were put in place to protect people from the risk of infection.

Fire evacuation procedures were not completely embedded so that staff were aware of what they should do in an emergency. However there were appropriate checks of the environment and fire equipment to ensure that people would be safe in the event of an emergency.

People were supported to take their medicines as prescribed.

The service made changes as a result of incidents or accidents that had occurred to reduce the risk of them happening again.

We found one example where the provider had not considered a best interest decision for service users in line with the Mental Capacity Act 2005. We made a recommendation to the provider about reviewing their practice and documentation in this area.

There were robust processes in place for recruiting staff.

Staff training needed to be updated to meet changes the organisation had made to the training they expected employees to complete.

People were supported to attend healthcare appointments and maintain a healthy lifestyle.

People were happy living at the home and got on well with staff. People chose how they spent their time and were able to move freely around the home. People were able to maintain relationships with families and friends.

People were supported to maintain work and volunteer placements in the community. They were able to maintain their interests at home such as gardening.

People were provided with information to support them to complain if they wanted to.

Staff were supported to give their opinion about the service and make suggestions for improvements.

Audits and quality assurance checks were in place to identify where the service could improve and were monitored by the registered manager and provider. Action plans were developed and updated if any shortfalls in quality were identified and action plans put in place to address areas for improvement.

People were supported to give the provider feedback about how they could make the service better.

6th August 2015 - During a routine inspection pdf icon

The inspection took place on 6 August 2015 and was unannounced.

Ashwood is a large detached Victorian house that provides care for up to eight people with a learning disability and/or other complex needs. It is situated near to the town centre and shops, a local park and the beach. At the time of our inspection, there were eight people living at the home, some of whom had lived at Ashwood in excess of 20 years. All bedrooms are single occupancy, apart from one room, which two ladies share. All rooms are equipped with wash handbasins. Bathrooms on the ground and first floor are fitted out as wet rooms. People have access to the kitchen and laundry room beyond, a sitting room and a dining room. The property is surrounded by gardens which are accessible to people.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were protected from harm by trained staff who knew how to keep people safe and what action to take if they suspected abuse was happening. Potential risks to people had been identified and assessed appropriately. When accidents or incidents occurred, risk assessments were updated as needed. There were sufficient numbers of staff to support people and safe recruitment practices were followed. Medicines were managed safely.

Staff had received all essential training and there were opportunities for them to study for additional qualifications. All staff training was up-to-date. Regular supervision meetings were organised and the new team leader was in the process of planning supervisions with staff as well as annual appraisals. Team meetings were held and staff had regular communication with each other at handover meetings which took place between each shift. Consent to care and treatment was sought in line with the requirements of the Mental Capacity Act 2005. The registered manager was seeking authorisation for people under the Deprivation of Liberty Safeguards legislation. People were supported to have sufficient to eat and drink and to maintain a healthy diet. They had access to healthcare professionals. People’s rooms were decorated in line with their personal preferences.

Staff knew people well and positive, caring relationships had been developed. People were encouraged to express their views and these were communicated to staff in a variety of ways – verbally, through physical gestures or body language. People were involved in decisions about their care as much as they were able. Their privacy and dignity were respected and promoted. Staff understood how to care for people in a sensitive way.

Care plans provided comprehensive information about people in a person-centred way. People’s personal histories had been recorded and their preferences, likes and dislikes were documented so that staff knew how people wished to be supported. Some people went to a day centre during the day and there was a variety of activities and outings on offer which people could choose to do. Complaints were dealt with in line with the provider’s policy, but there had been no formal complaints logged in the previous year.

People could express their views and discuss any issues or concerns with their keyworker, who co-ordinated all aspects of their care. The provider organised on-line national surveys for friends, relatives and staff to feedback their views about the service. The culture of the service was homely and family-orientated. Regular audits measured the quality of the care and service provided.

The inspection took place on 6 August 2015 and was unannounced.

Ashwood is a large detached Victorian house that provides care for up to eight people with a learning disability and/or other complex needs. It is situated near to the town centre and shops, a local park and the beach. At the time of our inspection, there were eight people living at the home, some of whom had lived at Ashwood in excess of 20 years. All bedrooms are single occupancy, apart from one room, which two ladies share. All rooms are equipped with wash handbasins. Bathrooms on the ground and first floor are fitted out as wet rooms. People have access to the kitchen and laundry room beyond, a sitting room and a dining room. The property is surrounded by gardens which are accessible to people.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were protected from harm by trained staff who knew how to keep people safe and what action to take if they suspected abuse was happening. Potential risks to people had been identified and assessed appropriately. When accidents or incidents occurred, risk assessments were updated as needed. There were sufficient numbers of staff to support people and safe recruitment practices were followed. Medicines were managed safely.

Staff had received all essential training and there were opportunities for them to study for additional qualifications. All staff training was up-to-date. Regular supervision meetings were organised and the new team leader was in the process of planning supervisions with staff as well as annual appraisals. Team meetings were held and staff had regular communication with each other at handover meetings which took place between each shift. Consent to care and treatment was sought in line with the requirements of the Mental Capacity Act 2005. The registered manager was seeking authorisation for people under the Deprivation of Liberty Safeguards legislation. People were supported to have sufficient to eat and drink and to maintain a healthy diet. They had access to healthcare professionals. People’s rooms were decorated in line with their personal preferences.

Staff knew people well and positive, caring relationships had been developed. People were encouraged to express their views and these were communicated to staff in a variety of ways – verbally, through physical gestures or body language. People were involved in decisions about their care as much as they were able. Their privacy and dignity were respected and promoted. Staff understood how to care for people in a sensitive way.

Care plans provided comprehensive information about people in a person-centred way. People’s personal histories had been recorded and their preferences, likes and dislikes were documented so that staff knew how people wished to be supported. Some people went to a day centre during the day and there was a variety of activities and outings on offer which people could choose to do. Complaints were dealt with in line with the provider’s policy, but there had been no formal complaints logged in the previous year.

People could express their views and discuss any issues or concerns with their keyworker, who co-ordinated all aspects of their care. The provider organised on-line national surveys for friends, relatives and staff to feedback their views about the service. The culture of the service was homely and family-orientated. Regular audits measured the quality of the care and service provided.

19th September 2013 - During a routine inspection pdf icon

At the time of the inspection eight people were living at Ashwood Care Home, all of whom had lived there for at least five years. We met two people who used the service and observed how staff worked with people.

We spoke with three relatives of two people. Two said they had “no complaints at all about the service. They really look after (our relative)”. Another said “the staff are very friendly. (My relative) is very happy and so am I.”

We spoke with the manager, two members of support staff, one team leader, the administrator and the training and development officer. One member of staff said the good thing about the home was that it was a small team and a small home. They added “We know everyone really well”.

We found that staff understood the rights of people to take risks and their responsibility to manage that risk.

We reviewed care records for three people who used the service. Care and support were planned and delivered in such a way as to ensure the welfare and safety of people using the service and to meet their individual needs.

We found that people were protected from the risk associated with unsafe management of medication because there were effective systems in place.

People using the service benefitted from a staff team who were well trained and supported to do their job.

6th March 2013 - During a routine inspection pdf icon

The people we spoke to told us they liked living at the home and liked the staff.

Visitors we spoke with told us they were happy with the care their relatives received. One visitor told us: “This is a wonderful home, staff are very patient and caring and the home is always clean and tidy”.

We saw that people's privacy and independence were respected, people experienced safe and effective care based on detailed care plans and risk assessments that documented people’s preferences and met individual needs. Visitors we spoke told us they had involvement in their relative’s care.

People using the service were protected from abuse as they were supported by a staff team who had appropriate knowledge and training on safeguarding adults. We saw policies on whistle blowing and safeguarding.

The provider ensured appropriate checks were undertaken before staff began work. We saw that there were effective recruitment and selection processes in place.

The Provider had effective systems in place to monitor quality assurance and compliance.

17th August 2011 - During a routine inspection pdf icon

We were not able to ask direct questions to people who use the service due to the nature of their learning disability. We did however chat with them and were able to obtain their views as much as possible. We also spoke to family members and they told us that their relatives are supported by the staff to receive the care they need.

Relatives said that the home supports the people who use the service to make choices by using pictures and signs to enable them to indicate their preferences as much as they are able.

We spoke with the families of people who use the service and they told us that they knew what action they should take if they had any cause for concern and they said that they felt that the home would respond appropriately to any concerns that may be raised.

Staff said that they would always respect people’s wishes and when asked what they would do if they felt there may be a conflict between a person’s wishes and their care needs they told us that they would speak with the manager.

 

 

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