Ashworth Street Surgery in Rochdale is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 20th December 2017
Ashworth Street Surgery is managed by Ashworth Street Surgery.
Contact Details:
Address:
Ashworth Street Surgery 85 Spotland Road Rochdale OL12 6RT United Kingdom
Letter from the Chief Inspector of General Practice
This practice is rated as Good overall. (Previous inspection 12 February 2015 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Ashworth Street Surgery on 1 November 2017 as part of our inspection programme.
At this inspection we found:
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
Staff involved and treated patients with compassion, kindness, dignity and respect.
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
The practice, with other practices in the Clinical Commissioning Group and the wider NHS, had receptionists who were trained as care navigators who signposted patients to the right person at the right time across a variety of health services.
We saw one area of outstanding practice:
The patients’ group organised a Saturday morning Health Check event every other year where patients could attend and take advantage of a free NHS health check. Invitations were sent to 145 patients who had not attended the practice for over five years and those that had not responded previously for an NHS health check.Other service providers such as Mcmillan, Carers Resource, Alzheimers Society, MIND and CIRCLE ( a befriending support group for isolated patients) were invited and offered information, support and guidance. 79 patients had attended the last event. As a result many patients had been identified who required further primary or secondary care treatment,for example, significantly high blood pressure, high cholesterol, pre diabetes and asthma. There was evidence that the intervention which occurred as a result of the health check impacted on health outcomes.
Letter from the Chief Inspector of General Practice
This practice is rated as Good overall. (Previous inspection 12 February 2015 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Ashworth Street Surgery on 1 November 2017 as part of our inspection programme.
At this inspection we found:
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
Staff involved and treated patients with compassion, kindness, dignity and respect.
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
The practice, with other practices in the Clinical Commissioning Group and the wider NHS, had receptionists who were trained as care navigators who signposted patients to the right person at the right time across a variety of health services.
We saw one area of outstanding practice:
The patients’ group organised a Saturday morning Health Check event every other year where patients could attend and take advantage of a free NHS health check. Invitations were sent to 145 patients who had not attended the practice for over five years and those that had not responded previously for an NHS health check.Other service providers such as Mcmillan, Carers Resource, Alzheimers Society, MIND and CIRCLE ( a befriending support group for isolated patients) were invited and offered information, support and guidance. 79 patients had attended the last event. As a result many patients had been identified who required further primary or secondary care treatment,for example, significantly high blood pressure, high cholesterol, pre diabetes and asthma. There was evidence that the intervention which occurred as a result of the health check impacted on health outcomes.
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