Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


Aspen Homecare Services, Stather Road, Burton-upon-stather, Scunthorpe.

Aspen Homecare Services in Stather Road, Burton-upon-stather, Scunthorpe is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, personal care, physical disabilities and sensory impairments. The last inspection date here was 20th March 2019

Aspen Homecare Services is managed by Aspen Homecare Services Ltd.

Contact Details:

    Address:
      Aspen Homecare Services
      Kingsferry House
      Stather Road
      Burton-upon-stather
      Scunthorpe
      DN15 9DJ
      United Kingdom
    Telephone:
      01724721230

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-Led: Requires Improvement
Overall:

Further Details:

Important Dates:

    Last Inspection 2019-03-20
    Last Published 2019-03-20

Local Authority:

    North Lincolnshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

31st January 2019 - During a routine inspection pdf icon

About the service: Aspen Homecare services provides support to people in their own homes. At the time of our inspection, a service was being provided to 23 older adults.

People’s experience of using this service: Systems to monitor the quality and safety of the service and drive improvement needed to be more robust. Staff training had not been completed in some areas and new staff’s inductions had been limited. Some staff had not received regular supervisions. Documentation was missing for how the Mental Capacity Act 2005 had been applied for one person who lacked capacity. We have made recommendations in these three areas.

There was a positive culture within the service and people felt the registered manager was approachable. Staff had awareness of safeguarding and knew how to raise concerns. Steps were taken to minimise risk where possible. Staff supported people to manage their medicines safely, although guidance was missing for staff about how to apply one person’s creams. Systems were in place to recruit staff safely.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff supported people to access healthcare and maintain a nutritious diet.

People and their relatives spoke positively about the staff and the support they received. Staff were kind and promoted people’s independence and treated them with dignity and respect.

People’s care plans were kept up to date and reflected their individual needs and circumstances. People were supported in line with their preferences and supported to access the community, if chosen. The provider had a system in place for responding to people's concerns and complaints.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection: This was the service's first planned inspection.

Why we inspected: We inspected this service in line with our inspection schedule.

Follow up: We will continue to monitor this service and inspect in line with our re-inspection schedule or sooner if we receive information of concern.

 

 

Latest Additions: