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Care Services

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Atiba House, Wolverhampton.

Atiba House in Wolverhampton is a Homecare agencies specialising in the provision of services relating to caring for adults under 65 yrs, learning disabilities, mental health conditions, personal care and substance misuse problems. The last inspection date here was 7th August 2019

Atiba House is managed by African Caribbean Community Initiative (A.C.C.I.).

Contact Details:

    Address:
      Atiba House
      50-51 Sweetman Street
      Wolverhampton
      WV6 0EN
      United Kingdom
    Telephone:
      01902425627

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-08-07
    Last Published 2017-02-14

Local Authority:

    Wolverhampton

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

9th January 2017 - During a routine inspection pdf icon

This inspection took place on 9 and 12 January 2017 and was announced. Atiba House is registered to provide personal care to up to eight people. Support is provided to people within a supported living scheme. People have a variety of needs including living with mental health concerns, a history of substance misuse and contact with the criminal justice system. At the time of the inspection there were 7 people receiving the service.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People received care and support, which kept them safe. Staff understood how to safeguard people from abuse. Staff understood risks to people and took action to reduce risks and ensure people’s safety. The registered manager had enough staff to meet people’s needs and there were systems in place to make sure staff were recruited safely. People received support to take their prescribed medicines safely.

People received care and support from staff that had the skills to meet their needs. Staff understood the principles of the MCA and people were asked for their consent to receive care and support. People were supported to choose and prepare meals which helped them maintain a healthy diet. People were supported to maintain their health and wellbeing.

People had caring relationships with the staff and other people who used the service. People were involved in decisions about their care and support and could express their views. People were supported to regain and maintain their independence and develop new skills. People had their dignity and privacy respected by staff.

People were involved in the planning and review of their care. Care and support provided was responsive to people’s needs and helped them to achieve their goals. People were supported to develop interests and do things they enjoyed. People were able to raise concerns or complaints and there were systems in place to investigate and learn from complaints.

People could talk to staff and the registered manager openly and were involved in how the service was managed. The registered manager had systems in place to support staff to deliver effective care and support. The quality of the service was monitored and the registered manager listened to people’s feedback. Feedback was used to make improvements to the service.

 

 

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