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Care Services

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Autumn House Nursing Home, Stone.

Autumn House Nursing Home in Stone is a Nursing home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, diagnostic and screening procedures and treatment of disease, disorder or injury. The last inspection date here was 25th April 2019

Autumn House Nursing Home is managed by Northgate Healthcare Limited who are also responsible for 3 other locations

Contact Details:

    Address:
      Autumn House Nursing Home
      37 Stafford Road
      Stone
      ST15 0HG
      United Kingdom
    Telephone:
      0

Ratings:

For a guide to the ratings, click here.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Requires Improvement
Well-Led: Requires Improvement
Overall:

Further Details:

Important Dates:

    Last Inspection 2019-04-25
    Last Published 2019-04-25

Local Authority:

    Staffordshire

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

19th March 2019 - During a routine inspection pdf icon

About the service:

Autumn House is a residential care home that was providing personal and nursing care to 54 people aged 65 and over at the time of the inspection.

People’s experience of using this service:

Improvements were needed to ensure the newly implemented systems in place to monitor the service were imbedded and sustained. Improvements were needed to ensure medicines were consistently managed safely to protect people from potential harm. Records did not always contain people’s up to date needs and preferences.

People did not always have their legal rights protected as the staff did not have the knowledge to ensure peoples care was delivered in line with the Mental Capacity Act and which people had Deprivation of Liberty Safeguards authorisations in place. People were supported by staff who had not completed training. Improvements were required to ensure peoples holistic needs were being met.

Improvements were required to ensure people received care that was responsive to their own Individual needs, including when they reached end of life. The provider operated a complaints system but improvements were required to ensure all people and their relatives had access to it.

People were supported by safely recruited staff. People were supported by staff that understood their responsibilities to safeguard people from the risk of harm. There were systems in place to ensure lessons were learnt when things went wrong.

People told us they enjoyed the food and had choices to meet their nutritional needs.Staff involved and consulted a range of health and social care professionals to ensure people's healthcare needs were met.

People were supported by caring and compassionate staff who supported people with patience. People’s choices were respected in line with their individual communication needs to promote informed decision making. People’s right to privacy was up held and their independence was promoted.

Feedback was gained from people, relatives and staff, which was used to make improvements to people’s care. The provider had recognised that improvements were needed at the service and had started to implement changes to the way the service was managed. The provider had a clear vision for the future of the service.

Rating at last inspection:

This was the first ratings inspection since the provider registered on 25 October 2017.

Why we inspected:

This was a planned inspection to assess whether the provider was meeting the meeting the required standards and to provide a rating.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

 

 

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