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Aycllife Dental Practice, Newton Aycliffe.

Aycllife Dental Practice in Newton Aycliffe is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 29th October 2013

Aycllife Dental Practice is managed by Jeyarajans Dental Care Limited.

Contact Details:

    Address:
      Aycllife Dental Practice
      2 Faulkner Road
      Newton Aycliffe
      DL5 4NW
      United Kingdom
    Telephone:
      01325300225

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-10-29
    Last Published 2013-10-29

Local Authority:

    County Durham

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

27th September 2013 - During a routine inspection pdf icon

Patients we spoke with were complimentary about the service provided. In patient feedback surveys people said things like, “Excellent reception staff, always friendly, polite and helpful,” and “I have never received less than excellent care from the practice,”

Patients said the different treatment options were always explained to them as well as the cost. One person told us, “I always get an explanation about the treatment and any choices there may be.”

We watched how the staff dealt with patients as they arrived. They were very friendly and polite, putting people at their ease.

We saw there were safeguarding procedures in place. There was also on-going training and support for staff to help keep them up-to-date with best practice. One patient we spoke with commented that the practice was “very supportive of young people…. if they were worried about anyone they would report it.”

The practice was clean and well maintained with good procedures in place to prevent cross infection. People we spoke with commented on how clean the surgery always was and were complimentary about the environment.

We saw staff at the practice were properly trained, worked to a professional code of conduct and kept their skills updated. Staff told us they felt very supported. One of the dental nurses told us, “The training we can get access to is very good and it’s nice that (the provider) supports staff to go on courses which helps to develop your skills.”

There were measures in place to make sure the quality of the service received by patients was maintained or improved. Patients were regularly asked their views and their responses were used to plan and make improvements.

 

 

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