People who spoke with us commented very positively on all aspects of the service. One person told us "I was given lots of information and told the options and the costs." Another person said, "I was given a copy of my treatment plan and the dentist explained what would happen at each stage."

We reviewed five electronic records with one of the dentists. We saw that details of treatment were recorded as soon as each appointment was completed and the records we were shown were up to date and appeared accurate.

People said they felt confident in the skills and experience of staff. We were told by one person, "I felt fully involved and have confidence in my dentist." Another said "staff are knowledgeable and professional."

Two members of staff we spoke with told us that they enjoyed their work, had good opportunities for training and felt well supported by the registered manager. We were shown examples of five staff files and we saw evidence to demonstrate that staff received appropriate professional development.

There were processes in place to monitor infection control practices and arrangements for decontaminating surgical equipment.

The service used a range of methods to monitor the quality of its services, including collecting the views of people who used it.