Balham Lodge Dental Practice, London.Balham Lodge Dental Practice in London is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd April 2019 Contact Details:
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12th February 2019 - During a routine inspection
We carried out this announced inspection on 12 February 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
These questions form the framework for the areas we look at during the inspection.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Balham Lodge Dental Practice is in Wandsworth and provides NHS and private treatment to patients of all ages.
There is level access via a ramp for people who use wheelchairs and those with pushchairs. The practice has its own on-site car park.
The dental team includes four dentists, one dental hygienist, four dental nurses who had dual roles as receptionists and one receptionist. The practice had two treatment rooms which also housed the decontamination facilities.
The practice is owned by a partnership and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Balham Lodge Dental Practice was one of the principal dentist.
We received feedback from 31 patients.
During the inspection we spoke with two dentists, a dental nurse and a receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Our key findings were:
There were areas where the provider could make improvements. They should:
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