Bassett Dental Practice Ltd, Bassett, Southampton.Bassett Dental Practice Ltd in Bassett, Southampton is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 18th January 2017 Contact Details:
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Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
28th March 2013 - During a routine inspection
Patients using the dental practice at the time of our visit told us they were satisfied with the service they received. One patient we spoke with said they were “very happy” with the practice, and the dentist was “very pleasant and understanding”. Patients said they were given good information about their treatment and the options available to them. They told us they had sufficient time to make decisions about their treatment. Patients confirmed that treatment was delivered according to the agreed plans and they received appropriate dental health information. They found the practice clean and hygienic. One patient described it as “very good”. We found that patients were given appropriate information to understand the care and treatment choices available to them. Treatment was provided in line with agreed plans. Attention was paid to patients' safety and welfare during treatment. The provider had systems in place to ensure that patients were cared for in a clean and hygienic environment. The quality of the service provided was regularly assessed and monitored. The provider was carrying out the necessary checks before staff started work.
1st January 1970 - During a routine inspection
We carried out an announced comprehensive inspection on 13 December 2016 to ask the practice the following key questions;
Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
Spa Dental Southampton is a dental practice providing NHS and private treatment for both adults and children. The practice is based in a retail unit in Southampton, a town situated in south Hampshire.
The practice has three dental treatment rooms. One of which is based on the ground floor and two separate decontamination rooms used for cleaning, sterilising and packing dental instruments. The ground floor is accessible to wheelchair users, prams and patients with limited mobility.
The practice employs three dentists, two hygienists, one dental nurse, one trainee dental nurse, one decontamination assistant, two reception staff and a practice manager who is also a registered dental nurse.
The practice’s opening hours are between 9am and 8pm on Monday, 9am and 5pm Tuesday and Wednesday, 8am and 5pm Thursday and 8am and 2pm on Friday.
There are arrangements in place to ensure patients receive urgent medical assistance when the practice is closed. This is provided by an out-of-hours service.
The provider, Mr. John Webley, is registered as an individual and is legally responsible for making sure that the practice meets the requirements relating to safety and quality of care, as specified in the regulations associated with the Health and Social Care Act 2008.
We obtained the views of 15 patients on the day of our inspection.
Our key findings were:
There were areas where the provider could make improvements and should:
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