People using the service told us the treatment they had received and way it was provided were excellent. People said "Always does a great job". "Very good information provided it changed the way I care for my teeth". "A great all round service". Other people told us "The staff are friendly, compassionate and understanding". "I felt in safe hands". People were also told about treatment choices, any risks that might arise from treatments chosen and asked to sign a consent form before treatment took place. People felt treated with dignity and respect by staff and confirmed they had received consultations and treatment in private.

They did not comment on the practice infection control and quality assurance systems. They did tell us they thought the practice was kept clean, tidy and was well maintained.

We found the practice staff to be approachable, knowledgeable and friendly. Records were up to date, easily accessible on the computerised system and showed us that there were good quality assurance monitoring systems in place. The dedicated decontamination nurse demonstrated how infection was controlled and cross contamination prevented. There were more than adequate numbers of qualified staff to meet people's needs.