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Care Services

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Bavani Care Home Limited, London.

Bavani Care Home Limited in London is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, caring for adults under 65 yrs and mental health conditions. The last inspection date here was 21st December 2019

Bavani Care Home Limited is managed by Bavani Care Home Limited.

Contact Details:

    Address:
      Bavani Care Home Limited
      142 Elm Walk
      London
      SW20 9EG
      United Kingdom
    Telephone:
      02085440700

Ratings:

For a guide to the ratings, click here.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-Led: Requires Improvement
Overall:

Further Details:

Important Dates:

    Last Inspection 2019-12-21
    Last Published 2019-05-15

Local Authority:

    Merton

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

4th April 2019 - During a routine inspection pdf icon

About the service:

• Bavani Care Home Limited is a ‘care home’. People in care homes receive accommodation and personal care as single package under one contractual agreement. Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.

• This service provides support to people with mental health care needs. Some of the people using the service also have behaviours that might be considered challenging and/or a learning disability. The service was registered to support nine people. At the time of our inspection seven people were using the service.

People’s experience of using this service:

• This inspection was the service’s first CQC inspection and we found evidence to support an overall rating of ‘Requires Improvement’.

• This was because we found the provider had failed to ensure controlled drugs were always managed safely in terms of staffs’ safe management of medicines training and the way they stored and recorded the use of controlled drugs.

• Refer to end of full report for details of action we have asked the provider to take in response to this breach of regulations.

• Also, although staff were suitably trained to meet the needs of most of the people they supported, we found some gaps in their knowledge and skills.

• We have made a recommendation about improving staff training.

• Furthermore, although people could freely access their bedroom, the wider community and most of the communal, there was restricted access to the kitchen. This meant pope could not access the kitchen without staff support.

• We discussed this issue with the registered manager who agreed to keep sharp knifes in a locked space within the kitchen, therefore reducing the risk associated with people using knifes to cook. This would enable people to freely access their kitchen facilities unsupervised. Progress made by the provider to achieve this stated aim will be assessed at their next inspection.

• Finally, although the provider had established some governance systems to monitor the quality and safety of the service provided, they had failed to identify all the issues we found during our inspection (See above).

• We discussed this matter with the registered manager and owner who agreed to review and improve the effectiveness of their governance systems. Progress made by the provider to achieve this stated aim will be assessed at their next inspection.

• The negative points described above notwithstanding people using the service, their relatives and professional representatives all told us they were satisfied with the standard of care and support provided by Bavani Care Home Limited.

• People received support from staff who were kind and compassionate. Staff treated people with dignity and respected their privacy.

• The service had safeguarding procedures in place and staff had a clear understanding of these procedures.

• Risks to people had been assessed and were regularly reviewed to ensure people’s needs were safely met.

• The provider had a culture of learning lessons when things went wrong.

• Appropriate staff recruitment checks took place before new staff started working for the service. There were enough staff available to meet people’s care and support needs.

• The service had procedures in place to reduce the risk of the spread of infection.

• Staff routinely sought the consent of the people they supported ensuring they had maximum choice and control of over their lives.

• People were supported to maintain a nutritionally well-balanced diet.

• People received the support they needed to stay healthy and to access physical and mental health care services as and when required.

• Staff met people’s spiritual and cultural needs and wishes.

• People were encouraged and supported to develop their independent living skills.

• Assessments of people’s support needs were carried out before

 

 

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