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Care Services

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Belton House Retirement Home, Belton In Rutland, Oakham.

Belton House Retirement Home in Belton In Rutland, Oakham is a Residential home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, dementia, mental health conditions, physical disabilities and sensory impairments. The last inspection date here was 20th December 2019

Belton House Retirement Home is managed by Kross Investments Limited.

Contact Details:

    Address:
      Belton House Retirement Home
      2 Littleworth Lane
      Belton In Rutland
      Oakham
      LE15 9JZ
      United Kingdom
    Telephone:
      01572717682

Ratings:

For a guide to the ratings, click here.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-Led: Requires Improvement
Overall:

Further Details:

Important Dates:

    Last Inspection 2019-12-20
    Last Published 2019-01-03

Local Authority:

    Rutland

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

20th November 2018 - During a routine inspection pdf icon

This was our first inspection of Belton House Retirement Home since the new provider took over in November 2017. Belton House Retirement Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Belton House Retirement Home provides personal care and accommodation for up to 22 older people some of whom have dementia. On the day of our inspection there were 20 people living at the service.

We inspected on 20 November 2018. Our visit was unannounced. This meant the staff and the provider did not know we would be visiting.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The quality assurance systems in place identified areas that needed improving. The registered manager had developed an improvement plan to enable the service to prioritise areas for action. Whilst we found the registered manager had implemented improvements that impacted positively on people, further improvements were required and we could not be assured these would be sustained or were embedded in practice.

Records kept for people who were at risk of not getting the food and drink they needed to keep them well, were not always accurate or up to date.

People had not always received their medicines as prescribed by their GP. Current systems in place to audit the medicines held, needed reviewing.

People did not always feel safe living at Belton House Retirement Home because other people living at the service sometimes entered their bedrooms uninvited.

Whilst the staff team had received training in infection control, they had not always followed the providers infection control policy for the effective disposal of continence products.

People’s care and support needs had been assessed prior to them moving into the service and the risks associated with their care and support had been identified.

People had plans of care in place, though not all were up to date or accurately reflected people’s current care or support needs.

People felt on the whole there were sufficient numbers of staff on duty with the right skills and knowledge to meet their care and support needs.

The registered manager followed the provider's recruitment process. Appropriate checks had been carried out on new members of staff to make sure they were suitable to work at the service.

On the whole, people were provided with a comfortable place to live and there were appropriate spaces to enable people to either spend time on their own, or with others.

People told us the staff team were kind and caring and treated them with respect. Observations made during our visit confirmed this.

The staff team supported people to make decisions about their day to day care and support and they were aware of the Mental Capacity Act (MCA) 2005 and Deprivation of Liberty Safeguards (DoLS). Mental capacity assessments had been completed to ensure any decision made on behalf of a person had been made in their best interest. Consent to people’s care and support was always obtained.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

People had access to relevant healthcare services such as doctors and community nurses and received on-going healthcare support.

The staff team felt supported by the registered manager and the management team and told us there was always someone available to talk with should they need support or guidance.

Peopl

 

 

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