People told us they were very happy with the treatment they received, and some people who said they were nervous about receiving dental treatment told us they were always put at ease. People told us the dentists kept them well informed of their condition and they were provided with appropriate information to allow them to make an informed decision. We heard that treatment options were clearly explained and subsequent costs were always highlighted in advance. One person told us "I couldn't wish for better". Another person said "I have no issues at all". People said they found it easy to get an appointment and that the surgery was flexible with timings. They told us they felt the surgery was clean and that dentists and nurses always wore personal protective equipment when they received treatment.

We found that people were provided with enough information and advice, and they were provided with options to meet their needs. People received treatment only after an examination of their needs, and they had a treatment plan which met the options they had chosen. We found people's medical history was checked to ensure they received safe and appropriate treatment. The surgery was clean, and the procedures and practice reduced the risk of the spread of infection. Staff were adequately supported through induction, training professional development and performance reviews. We found the provider maintained appropriate records and these were stored securely.