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Care Services

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Bhandal Dental Practice - Talbot House, Talbot Street, Brierley Hill.

Bhandal Dental Practice - Talbot House in Talbot Street, Brierley Hill is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th February 2013

Bhandal Dental Practice - Talbot House is managed by Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal who are also responsible for 67 other locations

Contact Details:

    Address:
      Bhandal Dental Practice - Talbot House
      Talbot House
      Talbot Street
      Brierley Hill
      DY5 3DS
      United Kingdom
    Telephone:
      0138478211

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-02-05
    Last Published 2013-02-05

Local Authority:

    Dudley

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

16th January 2013 - During a routine inspection pdf icon

This is a small dental practice which had two treatment rooms and employed one receptionist, two nurses and two dentists.

During our inspection process we spoke by telephone to three people who had recently used this dental practice. These people also gave the views of other members of their family who used this practice. During our inspection we had conversations with a further two people who use this service. People told us that they were happy with the service that had been provided. One person told us, “They are brilliant. They were recommended to me by a friend”. Another person said, “The dentist is so down to earth. They explain things and put me at ease”.

People told us and we saw that staff were helpful and polite. We found that people had received the care and treatment they needed. People told us that they were informed about the treatment they needed and were given choices and options regarding this.

We saw that processes were in place to prevent infection. People we spoke with had no concerns about the cleanliness of the practice. People made positive remarks about the recent refurbishment work that had been undertaken at the practice.

We saw that there were procedures in place for the safe recruitment of staff which meant that people using the practice were protected from being treated by unsuitable staff.

We saw that processes were in place to monitor the quality of the service provided and the satisfaction of the people who used it.

 

 

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