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Care Services

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Bluebell Court Care Home, Salford.

Bluebell Court Care Home in Salford is a Nursing home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs, dementia and treatment of disease, disorder or injury. The last inspection date here was 13th March 2019

Bluebell Court Care Home is managed by Unity Homes Limited who are also responsible for 5 other locations

Contact Details:

    Address:
      Bluebell Court Care Home
      Wellington Street West
      Salford
      M7 2FH
      United Kingdom
    Telephone:
      01617088604
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Requires Improvement
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-03-13
    Last Published 2019-03-13

Local Authority:

    Salford

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

22nd January 2019 - During a routine inspection pdf icon

About the service: Bluebell Court is a purpose built care home in the Broughton area of Salford, providing both residential and nursing care for up to 69 older adults. There were 61 people living in the home at the time of inspection. There were two floors with lift and stair access, there were a variety of communal areas on each floor including, lounges, dining rooms and a sensory room. Outside there is a garden area which was being developed further to enable people to enjoy gardening.

Why we inspected: This was the first inspection since the home registered separately from The Willows in July 2018. We had brought the inspection forward in response to some concerns raised by a whistle blower relating to moving and handling practices. A specialist nurse advisor with relevant experience was part of the inspection team to support us to consider these concerns. We found evidence of good practice and could not substantiate the concerns raised. We discuss this in more detail in the safe domain of this report.

People’s experience of using this service: People living in the home received good care which was responsive to their needs and preferences. Staff were skilled and received regular training to ensure they were up to date with their knowledge and best practice principles. People told us they felt safe and supported by staff who understood their needs. People had been supported to manage the risks they encountered in their daily life in ways that promoted their choice and independence. Risk assessments and care plans had been regularly evaluated to ensure they reflected any changes. People were supported to maintain their health and wellbeing and were referred to other health and social care professionals in a timely way. Most people said they enjoyed the food though some people felt it was just alright. People had a choice of when they ate their main meal as there were two cooked meals a day and alternate options if preferred.

Staff were observed to be kind and caring when interacting with people living in the home and with each other. Most people told us they felt cared for by the staff and praised their patience and sympathetic support. However one person told us they would like to have more time with the staff.

The home was well led by a committed registered manager who was accessible to all. The staff team worked well together and had shared values and a commitment to providing high quality care for people living in the home. The management team had robust systems in place which ensured care was provided as described in line with best practice guidelines.

This met the characteristics of good overall with requires improvement in one area. This was because the home had not submitted some notifications required by the regulations to CQC.

More information is in the full report.

 

 

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