Attention: The information on this website is currently out of date and should not be relied upon..

Care Services

carehome, nursing and medical services directory


Bluewater Care Limited, Ray Street, Huddersfield.

Bluewater Care Limited in Ray Street, Huddersfield is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), dementia, learning disabilities, mental health conditions, personal care and physical disabilities. The last inspection date here was 6th November 2018

Bluewater Care Limited is managed by Bluewater Care Limited who are also responsible for 1 other location

Contact Details:

    Address:
      Bluewater Care Limited
      Ray Street Enterprise Centre
      Ray Street
      Huddersfield
      HD1 6BL
      United Kingdom
    Telephone:
      07800121405
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-11-06
    Last Published 2018-11-06

Local Authority:

    Kirklees

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

24th September 2018 - During a routine inspection pdf icon

This inspection took place 24 September 2018 and was announced. This was the first inspection of Bluewater Care Limited since the service registered in October 2017. The registered manager told us the service started supporting people in April 2018. The service provides personal care to people living in their own houses and flats in the community. Not everyone using Bluewater Care Limited receives regulated activity; CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided. There were three people receiving support at the time of this inspection. This meant the service was rated on the experience of a small number of people.

There was a registered manager in post who had been registered since October 2017. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The registered provider had arrangements in place to keep people safe and to help protect people from the risk of abuse. Staff understood their responsibilities for safeguarding people from harm and followed the registered provider's policy and procedure. Potential risks associated with people, and their environment had been identified and managed. At the time of the inspection there were no recorded accidents, incidents or safeguarding concerns.

Systems were in place to ensure medicines were managed safely and staff had been trained to support people with their medicines. Staff had their competence to administer medicines checked.

There had been no recorded accidents or incidents since the service began operating. Policies and procedures and a system for reporting were in place. Staff were provided with Personal Protective Equipment (PPE) such as gloves, aprons and shoe protectors to use when supporting people in line with infection control procedures and cultural requirements.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff understood the principles of the Mental Capacity Act 2005 and were able to describe how they would support people to make decisions and how they would act in their best interests when providing care. We could not evidence they were doing this in practice, as no one using the service lacked the capacity to consent to their care and treatment.

Care plans were personalised and reflected people's current needs and preferences. They contained the information staff needed to provide people with care and support in line with their preferences. Staff understood the importance of treating people with dignity and respect.

Care was responsive and flexible to meet people’s current care needs. Relatives we spoke with knew who to complain to and had every confidence that any concerns would be acted on and resolved by the registered manager.

People’s relatives told us they thought the service was well-run and the registered manager was involved and constantly seeking their feedback. We found the registered provider had some systems and processes in place, and they carried out checks to monitor and improve the quality and safety of the service. Due to the low number of people using the service, some audits had not yet been developed although the registered manager was aware of the need to use audits to ensure continuous improvements.

 

 

Latest Additions: