People we spoke with told us they been involved in the planning and delivery of their treatment and that they felt respected and listened to. We spoke with four people during our inspection who were receiving treatment at the hospital.

People told us their stay had been made comfortable. They said they were treated well by the staff. One person told us, “I am confident the staff know what they are doing. Theatre staff were very nice they were all chatting; generally I found this very reassuring, they included me.” One person summed up what they felt of the hospital by saying “I think it is a lovely hospital, a bit like a cottage hospital, it is very friendly."

We looked at four people's medical and care records and saw that they were person centred and included essential risk assessments, which had been kept under review, to enable appropriate treatment, care and support to be given.

The hospital had in place policies and procedures covering infection control. People we spoke with told us that their rooms were kept clean. Areas we inspected were found to be clean.

Observations on the day of inspection, people we spoke with and records we looked at confirmed that there were sufficient staff to meet peoples care needs. People told us they were supported as and when needed.

The provider had systems in place to make sure people were safely cared for. This included policies and procedures and quality monitoring systems.

Patients we spoke with told us that they were happy with the care they received. They spoke positively about the staff, care and treatment provided and told us that staff treated them with respect. Everyone we spoke with felt they were involved in their care and in making decisions about their treatment. We received comments such as, “Every body has been fantastic.” Another commented, “The staff are responsive to my bell, they come in less than a minute.”

Patients we spoke with confirmed that their consent had been obtained prior to any surgery being carried out at the hospital. “I agreed to come in here last week and the consultant talked me through the pros and cons of my operation before I signed my consent form yesterday morning.”

When we spoke with patients in their own rooms, we saw that there were lockable facilities for their medication. Patients told us they managed their own medication. We also spoke to patients about if they knew how to make a complaint. They told us they were all quite happy with the overall service they received at the hospital, but were unaware as to how they made a complaint. Although this information was in the patient information guide in their rooms, which they all confirmed that they had received.

As part of our inspection we talked with a number of patients. They spoke positively about the staff and care provided and told us that staff treated them with respect. Everyone we spoke with felt they were involved in their care and in making decisions about their treatment. We received comments such as “I felt well prepared before my treatment, any questions I had trivial or not, were attended to”, that they had been treated "Extremely well" and their overall experience of the care they received was "Excellent".

Everyone we spoke with felt they had received sufficient information and were involved in making decisions about their treatment and one person told us “I had sufficient time to consider the information I was given, I didn’t feel rushed”.

Patients told us that they received a varied choice of food which was well prepared and presented. A number of positive comments were made, for example one person said that the food was “Excellent” and another said that the food “Couldn’t be better”.