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Care Services

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Bramble Court Extra Care Housing Scheme, Union Lane, Brampton.

Bramble Court Extra Care Housing Scheme in Union Lane, Brampton is a Supported housing specialising in the provision of services relating to caring for adults over 65 yrs, dementia, mental health conditions, personal care and physical disabilities. The last inspection date here was 21st December 2017

Bramble Court Extra Care Housing Scheme is managed by Imagine Independence who are also responsible for 4 other locations

Contact Details:

    Address:
      Bramble Court Extra Care Housing Scheme
      1-38 Bramble Court
      Union Lane
      Brampton
      CA8 1BX
      United Kingdom
    Telephone:
      0

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-12-21
    Last Published 2017-12-21

Local Authority:

    Cumbria

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

13th November 2017 - During a routine inspection pdf icon

The inspection took place on 13 November 2017 and was announced. The provider was given 48 hours’ notice of the inspection because they provide community services and we needed to be sure that someone would be in.

This was the first inspection of the service since their registration with CQC.

This service provides care and support to people living in specialist ‘extra care’ housing. Extra care housing is purpose-built or adapted single household accommodation in a shared site or building. The accommodation is rented, and is the occupant’s own home. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for extra care housing; this inspection looked at people’s personal care and support service.

People who used this service lived in their own flats with access to communal areas, for example a lounge and two large bathrooms, one of which was fitted with a specialised bath. There were 38 self-contained, one and two bedroomed flats at the service.

The registered manager and care staff had access to an office on site, shared with the housing provider.

Not everyone living at Bramble Court received the regulated activity; CQC only inspects the service being received by people provided with ‘personal care’; for example, help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided. At the time of our inspection there were 18 people receiving the personal care service.

There was a registered manager at the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People who used this service told us that they felt safe, secure and protected from harm. There were risk assessments in place to help ensure staff worked safely and supported people with their care needs in a safe way. The staff that we spoke with during our inspection knew about safeguarding processes and how to report any concerns they might have. They were aware of people’s rights to make decisions and choices with regards their lifestyle and support needs. The provider had policies and procedures in place to help protect people from harm and abuse. People who lived at Bramble Court told us that they knew who to raise concerns and issues with. They were confident that they would be listened to and appropriate actions would be taken.

We found that staff had been recruited safely with thorough checks about their suitability being carried out prior to them taking up their post. Staff told us that they were provided with training and received support in order to carry out their roles effectively. The staff records we reviewed confirmed this to be the case. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People were supported with eating and drinking where this had been assessed as part of their care and support needs.

The people we spoke to during our visit to this service had nothing but huge praise and very positive comments about the care and support provided. They spoke extremely highly of the staff and managers, who assisted them or their family member. Staff were described as “wonderful”, “friendly” and “brilliant.” We were told by people using this service that staff always made time for anything needed. We observed that people were treated with respect and dignity and were provided with information and explanations to help them make informed choices about their day to day lives.

The care records that we reviewed had been developed around each individual person’s assessed needs. Personal preferences, choi

 

 

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