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Brandon Trust Supported Living - Trident Business Centre, Tooting, Tooting, London.

Brandon Trust Supported Living - Trident Business Centre, Tooting in Tooting, London is a Supported living specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, learning disabilities and personal care. The last inspection date here was 15th December 2018

Brandon Trust Supported Living - Trident Business Centre, Tooting is managed by The Brandon Trust who are also responsible for 24 other locations

Contact Details:

    Address:
      Brandon Trust Supported Living - Trident Business Centre, Tooting
      89 Bickersteth Road
      Tooting
      London
      SW17 9SH
      United Kingdom
    Telephone:
      01452886307
    Website:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-12-15
    Last Published 2018-12-15

Local Authority:

    Wandsworth

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

8th October 2018 - During a routine inspection pdf icon

This comprehensive inspection took place on 8 and 9 October 2018 and was announced.

Brandon Trust Supported Living - Trident Business Centre, Tooting is a supported living service that provides personal care and support to younger and older adults with a learning disability or autism who live in their own individual or group home. Support provided ranges from a couple of hours to 24 hours cover. At the time of our inspection the provider was supporting 71 people who lived in 20 different supported living settings in the South London Boroughs of Southwark, Wandsworth and Croydon.

People’s care and housing are provided under separate contractual agreements. The landlords in most cases were Housing Associations. The Care Quality Commission (CQC) does not regulate premises used for supported living.

The supported living service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include the promotion of choice, independence and inclusion, so people with learning disabilities and autism can live as ordinary a life as any citizen.

At our last inspection of this service in April 2017 we rated them 'Good' overall and for all five key questions. In October 2017 Brandon Trust Supported Living - Trident Business Centre, Tooting reregistered with the CQC and therefore this inspection will represent the first time we have rated them, although most people the provider supports, managers and staff, and their processes and systems remain the same.

At this inaugural inspection of Brandon Trust Supported Living - Trident Business Centre, Tooting, we have rated them 'Good' overall and for four out of the five key questions, while we have awarded them an ‘Outstanding’ rating for the key question, ‘Is the service caring?’

The service has six registered managers (known as locality managers) in post, who were in day-to-day charge of between one to three supported living settings each. A registered manager is a person who has registered with the CQC to manage a service. Like registered providers, they are 'registered persons'. Registered persons have a legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

People the provider supported, their relatives and professional representatives were all extremely complimentary about the standard of the service they, their loved ones or clients received from Brandon Trust Supported Living - Trident Business Centre, Tooting.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. Staff were caring and treated the people they supported with the utmost respect and dignity. Staff ensured people's privacy was always maintained particularly when they supported people with their personal care needs. Staff consistently demonstrated warmth, respect and empathy in their interactions with people they supported. People had positive relationships with staff, who took time to get to know them. People were supported to maintain relationships with those that mattered to them. Staff were aware of the communication needs and preferences of the people they supported. This enabled people to express their views and make informed decisions and choices about the care and support they received.

People received personalised support that was responsive to their individual needs. People were involved in planning the care and support they received. Each person had an up to date, personalised plan for life (care plan), which set out how their specific care and support needs should be met by staff. Staff communicated with people in appropriate and accessible ways. People were supported to live active life’s and pursue meaningful social, educational and vocational activities that reflected their social interests. People were encouraged to maintain relationships with

 

 

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