Bridge Dental Practice, Leamington Spa.Bridge Dental Practice in Leamington Spa is a Dentist specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, caring for children (0 - 18yrs), caring for people whose rights are restricted under the mental health act, dementia, diagnostic and screening procedures, eating disorders, learning disabilities, mental health conditions, physical disabilities, sensory impairments, services for everyone, substance misuse problems, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 24th May 2013 Contact Details:
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25th April 2013 - During a routine inspection
We visited Bridge Dental Practice on 25 April 2013, where we spoke with a range of staff including the principle dentist and the practice manager. We gathered evidence of people's experiences through telephoning five people following our visit. People we spoke with said they were happy with the service they received. They told us that the dentist discussed the options available to them for any treatment they might require. They told us the dentist would use a range of methods to explain the options available. People we spoke with told us that staff were caring and considered their anxieties. They told us all the staff were supportive and considered their needs. People we spoke with told us they had not needed to raise any concerns but knew how to complain. They told us they would speak to the staff if they were unhappy with anything and were confident their concerns would be resolved. We saw there was information available in the reception areas which gave people information on how to make a complaint. People we spoke with told us that the surgery and reception area looked clean and they were satisfied with the standards of cleanliness. They also told us that staff always wore personal protective equipment. We saw a suggestion box was available for people within the reception area and their responses were reviewed by the provider. People’s personal records including medical records were accurate and fit for purpose.
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