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Broadwater Medical Centre, Worthing.

Broadwater Medical Centre in Worthing is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 3rd March 2017

Broadwater Medical Centre is managed by Broadwater Medical Centre.

Contact Details:

    Address:
      Broadwater Medical Centre
      5-11 Broadwater Boulevard
      Worthing
      BN14 8JE
      United Kingdom
    Telephone:
      01903826926

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2017-03-03
    Last Published 2017-03-03

Local Authority:

    West Sussex

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

2nd February 2017 - During an inspection to make sure that the improvements required had been made pdf icon

Letter from the Chief Inspector of General Practice

The practice was rated requires improvement overall and is now rated good overall and good for providing safe, effective and well-led services.

We carried out an announced comprehensive inspection of this practice on 14 July 2016. A breach of legal requirements was found during that inspection within the safe, effective and well led domains. After the comprehensive inspection, the practice sent us an action plan detailing what they would do to meet the legal requirements. We conducted a focused inspection on 2 February 2017 to check that the provider had followed their action plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements.

During our previous inspection on 14 July 2016 we found the following areas where the practice must improve:

  • Implement systems for assessing, monitoring and acting on risks in relation to the health and safety of patients, staff and visitors.
  • Implement systems to ensure the safe management of medicines.
  • Develop and implement an on-going audit programme that demonstrates continuous improvements to patient care in a range of clinical areas. Ensure there are at least two cycles of clinical audit.
  • Ensure that all clinical staff receive up to date training on the Mental Capacity Act 2005.

Our previous report also highlighted the following areas where the practice should improve:

  • Ensure that information about how to complain is clearly displayed in the reception and waiting areas.
  • Put measures in place to increase the number of carers known to the practice in order to ensure they receive appropriate support.
  • Ensure that all staff who undertake chaperone duties have undergone appropriate recruitment checks.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link on our website at www.cqc.org.uk

During the inspection on 2 February 2017 we found:

  • That the practice had undertaken a comprehensive health and safety risk assessment of the building and that health and safety risks identified at our last inspection had been addressed.
  • Arrangements were in place for the safe management of medicines.
  • The practice had undertaken three first cycle audits since our last inspection and was in the process of developing an audit plan for the next year.
  • All clinical staff had undertaken training on the Mental Capacity Act 2005.

We also found in relation to the areas where the practice should improve:

  • Details about how to make comments, suggestions and complaints were clearly displayed in the waiting areas.
  • All staff who undertook chaperone duties had undergone appropriate recruitment checks which included a Disclosure and Barring Service (DBS) check. (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable.
  • The practice had implemented a number of measures to increase the numbers of carers known to the practice. This included asking patients to update their carer status on the consent forms for flu vaccinations and being more vigilant when taking patient details. As a result the practice had identified 52 more carers since our last inspection.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

14th July 2016 - During a routine inspection pdf icon

Letter from the Chief Inspector of General Practice

The practice was rated requires improvement overall and is now rated good overall and good for providing safe, effective and well-led services.

We carried out an announced comprehensive inspection of this practice on 14 July 2016. A breach of legal requirements was found during that inspection within the safe, effective and well led domains. After the comprehensive inspection, the practice sent us an action plan detailing what they would do to meet the legal requirements. We conducted a focused inspection on 2 February 2017 to check that the provider had followed their action plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements.

During our previous inspection on 14 July 2016 we found the following areas where the practice must improve:

  • Implement systems for assessing, monitoring and acting on risks in relation to the health and safety of patients, staff and visitors.
  • Implement systems to ensure the safe management of medicines.
  • Develop and implement an on-going audit programme that demonstrates continuous improvements to patient care in a range of clinical areas. Ensure there are at least two cycles of clinical audit.
  • Ensure that all clinical staff receive up to date training on the Mental Capacity Act 2005.

Our previous report also highlighted the following areas where the practice should improve:

  • Ensure that information about how to complain is clearly displayed in the reception and waiting areas.
  • Put measures in place to increase the number of carers known to the practice in order to ensure they receive appropriate support.
  • Ensure that all staff who undertake chaperone duties have undergone appropriate recruitment checks.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link on our website at www.cqc.org.uk

During the inspection on 2 February 2017 we found:

  • That the practice had undertaken a comprehensive health and safety risk assessment of the building and that health and safety risks identified at our last inspection had been addressed.
  • Arrangements were in place for the safe management of medicines.
  • The practice had undertaken three first cycle audits since our last inspection and was in the process of developing an audit plan for the next year.
  • All clinical staff had undertaken training on the Mental Capacity Act 2005.

We also found in relation to the areas where the practice should improve:

  • Details about how to make comments, suggestions and complaints were clearly displayed in the waiting areas.
  • All staff who undertook chaperone duties had undergone appropriate recruitment checks which included a Disclosure and Barring Service (DBS) check. (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable.
  • The practice had implemented a number of measures to increase the numbers of carers known to the practice. This included asking patients to update their carer status on the consent forms for flu vaccinations and being more vigilant when taking patient details. As a result the practice had identified 52 more carers since our last inspection.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

 

 

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