Brock Street Dental Practice Limited, Lancaster.Brock Street Dental Practice Limited in Lancaster is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 8th April 2020 Contact Details:
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23rd January 2013 - During a routine inspection
We spoke with a range of people about the service they received. They included dentists, the Practice Manager, Dental Nurses, and people who used the service. People we spoke with during the inspection told us they were very satisfied with the care provided and they saw their dentist regularly. They told us the service they received was excellent. People said that the dentist always explained what he was planning to do, what he had found during examination and what the treatment options were. One person told us, “The dentist always tells me what the options are before I decide what to do.” We saw staff being friendly, respectful and polite when speaking to people. People told us they found staff approachable and supportive. One person said, “The reception staff are great, always friendly”. The practice facilities were clean and maintained. People were protected from the risk of infection because staff used protective clothing and carried out procedures safely. Staff received regular training and support and were qualified, skilled and experienced. They told us they were very happy working at Brock Street dental practice and felt very well supported.
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