We obtained the views of three people who were using the service at the time of our inspection. All three said that they were very happy with the service they received and would recommend the practice. They said that fees were always fully explained and that treatment choices and explanations and after-care advice were always clear.

One person said, "When I first came here I was a very nervous patient. The dentist was brilliant and re-assured me and I soon got over my nerves without the need for any sedation."

Another service user said, "I am very happy with the surgery. The reception staff are very helpful and the dentists provide clear explanations about treatment and care."

A third person stated, “My dentist is lovely; give them the best gold star you’ve got!”

We also looked at patient satisfaction survey results for the practice, which revealed a high rate of satisfaction with the care people received. We observed that staff treated people respectfully and spoke to them politely.