Bupa Dental Care Egremont, Egremont.Bupa Dental Care Egremont in Egremont is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th July 2016 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
26th May 2016 - During a routine inspection
We carried out an announced comprehensive inspection on 26 May 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
The practice offers both NHS and private primary care dentistry to both adult patients and children.
The practice is open Monday to Thursday from 08.00 to 7.00pm and until 5.00pm on a Friday. The practice opens alternate Saturdays specifically for dental implant treatments.
There are two dentists, three qualified dental nurses, one dental therapist, one trainee dental nurse, a practice co-ordinator who is also a dental nurse, a receptionist and a practice manager.
There is an identified registered person for the practice. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The practice manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
On the day of inspection we received 21 CQC comment cards providing feedback. The patients who provided feedback were very positive about the care and attention to treatment they received at the practice. They told us they were involved in all aspects of their care and found the staff to be kind, polite and considerate. Patients commented they could access emergency care easily and they were treated with dignity and respect in a clean and tidy environment.
Our key findings were:
22nd May 2012 - During a routine inspection
We spoke with patients when we inspected who all commented that they were happy with the service they received: "Very friendly". "Everything's brilliant". We observed comments that other patients had written: "Very nice place, doesn't feel like a dentist, more warm, staff very helpful".
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