We spoke with one person during the inspection and they told us that they were extremely happy with the care and support they had received.

Written comments that had been received by the clinic included “thank you for helping me when I was so unwell.” “Once again I would like to thank you, your lovely dental nurses for their kindness and expert skills you offered me today”.

We spoke with four people on the telephone following the inspection. All of the people we spoke with were extremely complimentary about the service. People told us they understood the care and treatment choices available to them and also the treatment for their children.

People told us that the clinic staff were welcoming, efficient and they received their appointments on time. We observed that the appointment system ran smoothly and effectively.

One person told us the service was “first class” and they were “very impressed as the staff really understood their child’s needs.” They said that their child had already changed a lot of their habits and diet as a result of “such a brilliant service.”