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C M Desai Limited - Rushey Mead, Rushey Mead, Leicester.

C M Desai Limited - Rushey Mead in Rushey Mead, Leicester is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 13th February 2013

C M Desai Limited - Rushey Mead is managed by C M Desai Limited who are also responsible for 1 other location

Contact Details:

    Address:
      C M Desai Limited - Rushey Mead
      96 Nicklaus Road
      Rushey Mead
      Leicester
      LE4 7RT
      United Kingdom
    Telephone:
      01162664657

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-02-13
    Last Published 2013-02-13

Local Authority:

    Leicester

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

5th February 2013 - During a routine inspection pdf icon

We spoke with four people during our inspection visit and asked them for their views about the care and treatment they received. People told us they were happy with the service and felt they were well informed about the health of their teeth and gums.

People were consulted about the treatment options and made informed decisions. One person said: “My whole family comes here, it’s close to home, and he’s (the dentist) is very good. We’ve got no reason to complain about the service.” Records viewed confirmed treatment plan was agreed and consent obtained.

People told us they were happy with the hygiene and cleanliness of the waiting area and the treatment rooms. One person said: “It’s very clean here and I do like the new bigger waiting area.” Discussion and observation of staff showed there were effective systems in place to reduce the risk and spread of infection. Review of the infection prevention and decontamination policies were up to date and comprehensive with responsibilities clearly defined.

There were effective recruitment processes in place, which ensured suitably qualified staff were employed. Discussion with staff and review of records showed staff accessed training to maintain their continuous professional development.

The provider had an effective quality assurance system in place to monitor and manage the quality of service provided. People’s views were sought through patient satisfaction surveys and complaints listened to and acted on.

 

 

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