Cambridge Smile Studio, Cambridge.Cambridge Smile Studio in Cambridge is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 5th September 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
21st August 2017 - During an inspection to make sure that the improvements required had been made
During our announced comprehensive inspection of this practice on 20 December 2016, we found breaches of legal requirements of the Health and Social Care Act 2008 in relation to regulation 17- Good Governance and regulation 12- Safe Care and Treatment.
We undertook this focused inspection to check that the provider now met legal requirements. This report only covers our findings in relation to these requirements. You can read the report from our previous comprehensive inspection by selecting the 'all reports' link for Cambridge Smile Studio at www.cqc.org.uk
Key findings
20th December 2016 - During a routine inspection
We carried out an announced comprehensive inspection on 20 December 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well led?
Our findings were:
Are services safe?
We found that this practice was not providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations.
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was not providing well-led care in accordance with the relevant regulations
Background
The Cambridge Smile Studio is a well-established dental practice that provides mostly NHS general dentistry services to adults and children. It is situated near Cambridge City Centre and serves about 10,000 patients.
The practice has a team of five dentists, three hygienists, a practice manager, seven dental nurses and reception staff. There are six treatment rooms, a room for the decontamination of instruments, an office, and a reception and waiting area. A specialist dentist visits once a month to provide implants to patients.
The practice opens on Mondays from 8am to 7pm, and on Tuesdays to Fridays from 8am to 5pm.
The practice owner is registered with the Care Quality Commission (CQC) as the registered manager. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
Our key findings were:
We identified regulations that were not being met and the provider must:
There were areas where the provider could make improvements and should:
19th October 2012 - During a routine inspection
People assured us they had been treated with respect and that they had enough information upon which to make a choice about their treatment. One person said, "Staff are polite and considerate. I don't always see the same dentist but they have all been considerate and I have always made decisions about the different treatment that I have had". We saw that there was a system in place to inform people of their future treatment and appointments. People told us that they appreciated being reminded about their forthcoming appointments. Not all people's clinical notes contained updated information about their general health. Safeguarding policies included basic information but had not referred to the Local Authority guidelines that must be followed.
|
Latest Additions:
|