Cambridge Street Dental Practice, St Neots.Cambridge Street Dental Practice in St Neots is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 4th May 2017 Contact Details:
Ratings:For a guide to the ratings, click here. Further Details:Important Dates:
Local Authority:
Link to this page: Inspection Reports:Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
21st April 2017 - During an inspection to make sure that the improvements required had been made
During our announced comprehensive inspection of this practice on 28 November 2016 we found breaches of legal requirements of the Health and Social Care Act 2008 in relation to regulation 17- Good Governance.
We undertook this focused inspection to check that the provider now met legal requirements. This report only covers our findings in relation to these requirements. You can read the report from our previous comprehensive inspection by selecting the 'all reports' link for Cambridge Street Dental Practice at www.cqc.org.uk
Are services Well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Key findings
28th November 2016 - During a routine inspection
We carried out an announced comprehensive inspection on 28 November 2016 to ask the practice the following key questions; Are services safe, effective, caring, responsive and well-led?
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services effective?
We found that this practice was providing effective care in accordance with the relevant regulations.
Are services caring?
We found that this practice was providing caring services in accordance with the relevant regulations
Are services responsive?
We found that this practice was providing responsive care in accordance with the relevant regulations.
Are services well-led?
We found that this practice was not providing well-led care in accordance with the relevant regulations.
Background
Cambridge Street Dental Practice provides NHS dentistry to patients of all ages. A dental hygiene therapist is also available to patients who pay privately for this service. The practice is situated close to the town centre and public parking is nearby. The practice has three dental treatment rooms and a separate decontamination room for cleaning, sterilising and packing dental instruments. The building is at ground floor level and is has steps at the front door. A portable ramp is available for patients who require this.
The practice opens from 8.30am to 5.30pm Monday to Friday and closes for lunch between 1 and 2pm. The practice has two dentists, a dental hygiene therapist, two dental nurses and a receptionist.
The principal dentist is registered with the Care Quality Commission (CQC) as an individual. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
We received feedback from 20 patients who used the service either in person or through the CQC comments cards that had been completed during the two weeks leading up to the inspection visit. Patients provided a positive view of the service the practice provided. All of the patients told us that the quality of care was very good, staff were welcoming and provided them with sufficient information about their dental care and treatment.
Our key findings were:
We identified regulations that were not being met and the provider must:
You can see full details of the regulations not being met at the end of this report.
There were areas where the provider could make improvements and should:
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