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Care Services

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Caring Care Limited, 67 Compton Road, Wolverhampton.

Caring Care Limited in 67 Compton Road, Wolverhampton is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 13th September 2018

Caring Care Limited is managed by Caring Care Limited who are also responsible for 1 other location

Contact Details:

    Address:
      Caring Care Limited
      Ashton House
      67 Compton Road
      Wolverhampton
      WV3 9QZ
      United Kingdom
    Telephone:
      01922642119

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2018-09-13
    Last Published 2018-09-13

Local Authority:

    Wolverhampton

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

27th July 2018 - During a routine inspection pdf icon

We carried out this announced site inspection on 31 July 2018. This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. It provides a service to older adults. Not everyone using Caring Care Limited receives a regulated activity; CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided.

This is the first time this service has been rated. At the time of our inspection, 60 people were supported with their personal care needs by the service. There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us they felt safe and staff understood how to protect people from harm or abuse. Risk assessments and guidance were in place to ensure specific risks were identified and managed safely. There were sufficient numbers of safely recruited staff to support people who used the service. Where people received medicines, staff were trained to administer these and made sure people had their medicines on time and when they needed them.

Staff had the skills and knowledge to meet people’s needs. People's human rights were protected because the registered manager and staff understood the Mental Capacity Act 2005 (MCA). People told us staff supported them to meet their healthcare needs when required. Staff also supported people to meet their nutritional needs.

People received care from staff that knew them well and were consistent in their approach to care. People told us staff were kind and caring and sought their consent before providing care. People told us they were treated with dignity and respect and were involved in how their care was planned. Staff promoted people’s independence. People had information in their homes about how to make a complaint should they wish to do so. People had regular contact with the provider to share their views about the standard of care received.

People and staff said the registered manager was approachable and the service was well-run. Staff were aware of their roles and responsibilities and felt supported by the management team. The registered manager told us they kept their knowledge current and provided staff with direction about levels of care they expected with supervisions and regular meetings. The registered manager and management team monitored the quality of the care that people received, which included observing staff practice and reviewing records.

 

 

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