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Care Services

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Carol Spinks Homecare, Saltash.

Carol Spinks Homecare in Saltash is a Homecare agencies specialising in the provision of services relating to caring for adults over 65 yrs, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, personal care, physical disabilities and sensory impairments. The last inspection date here was 26th March 2019

Carol Spinks Homecare is managed by Carol Spinks Homecare Ltd.

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Good
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2019-03-26
    Last Published 2019-03-26

Local Authority:

    Cornwall

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

18th February 2019 - During a routine inspection pdf icon

About the service: Carol Spinks Homecare provides personal care to adults living within their own homes. The service covers Saltash and surrounding rural areas.

People’s experience of using this service:

People and staff told us the service was well managed. People told us how they were treated with kindness and compassion and felt respected.

There were positive working relationships with external professionals. There was a passion for continuous learning and improvement.

People were kept safe and protected from avoidable harm and abuse.

People received personalised care and support, and had their human rights protected. Staff were competent in their roles.

We have made one recommendation about strengthening governance systems.

More information is in Detailed Findings below.

Rating at last inspection: Carol Spinks Homecare has not been rated. This is the first rating of the service.

Why we inspected: This was a planned inspection in line with our inspection schedule for newly registered services. At this inspection we rated the service Good.

Follow up: Going forward we will continue to monitor this service and plan to inspect in line with our re-inspection schedule for those services rated Good.

 

 

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