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Care Services

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Castle Park, Derby.

Castle Park in Derby is a Nursing home specialising in the provision of services relating to accommodation for persons who require nursing or personal care, caring for adults over 65 yrs and treatment of disease, disorder or injury. The last inspection date here was 28th January 2020

Castle Park is managed by ADL Plc who are also responsible for 10 other locations

Contact Details:

    Address:
      Castle Park
      176 Siddals Road
      Derby
      DE1 2PW
      United Kingdom
    Telephone:
      01332726283

Ratings:

For a guide to the ratings, click here.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-Led: Requires Improvement
Overall: Good

Further Details:

Important Dates:

    Last Inspection 2020-01-28
    Last Published 2017-02-22

Local Authority:

    Derby

Link to this page:

    HTML   BBCode

Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

16th January 2017 - During a routine inspection pdf icon

This inspection took place on 16 January 2017 and was unannounced.

Castle Park is a care home that provides personal and nursing care for up to 40 people. At the time of our inspection there were 34 people in residence. The service is located in the city centre close to local amenities Accommodation is over three floors.

This was our first inspection of the service since they registered with us on 26 February 2016.

A registered manager was in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People’s care needs had been assessed and measures to manage risks were put in place. The care plans for people with complex health needs were personalised and provided staff with clear information to ensure their health needs were met. Care plans were being amended to reflect people’s abilities, interests and hobbies and accessible to staff. This meant people could be assured their care was personalised and tailored to their needs and lifestyle choices.

People were involved in a meaningful way in the review of their care but outcomes were not always reflected in there care plans. Despite this staff were knowledgeable about the support people required and their preferences.

People’s safety and welfare was promoted by the staff. The registered manager and staff were trained in safeguarding adults, understood their responsibilities and were aware of the procedures to follow if they suspected that someone was at risk of harm.

People received their medicines at the right times. People had access to health support and referrals were made to relevant health care professionals where there were concerns about people’s health. The registered manager worked closely with relevant health care professionals to ensure people’s ongoing health needs were met. Arrangements were in place to ensure people were pain free and had the support they needed towards the end of their life.

People told us they were provided with a choice of meals that met their dietary needs. People were asked for their views about the meals provided and their preferences were taken into account in the menu planning.

Staff were subject to a thorough recruitment procedure that ensured staff and nurses were qualified and suitable to work at the service. Staff received training, support and guidance through supervision and meetings in order to meet people’s needs effectively. The registered manager provided clinical support to staff to ensure their competency and practice was safe.

The registered manager and staff were clear about their responsibilities around the Mental Capacity Act 2005 (MCA) and Deprivation of Liberty Safeguards (DoLS) and were dedicated in their approach to supporting people to make informed decisions about their care. Assessments to determine people’s capacity to make informed decisions about their care had been undertaken.

People told us staff were kind and caring towards them. Staff knew how to support people living with dementia and recognised how people expressed themselves. People had developed positive relationships with staff and were confident that they would address any concerns or complaint they might have.

People were involved and made decisions about their care and support needs. Care plans were focused on the person and incorporated advice from health and social care professionals. People told us that the staff were responsive to their needs and requests for assistance. People’s care records were organised and easily accessible. That meant in the event of a medical emergency people would be assured that staff knew would act in line with their care plan and wishes.

People’s care needs were met and their lifestyle choices respected. People maintained cont

 

 

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