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Castle View Dental Practice Limited, Dudley.

Castle View Dental Practice Limited in Dudley is a Dentist specialising in the provision of services relating to diagnostic and screening procedures, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 9th August 2013

Castle View Dental Practice Limited is managed by Balbir Singh Bhandal, Amrik Singh Bhandal & Baljit Singh Bhandal who are also responsible for 67 other locations

Contact Details:

Ratings:

For a guide to the ratings, click here.

Safe: No Rating / Under Appeal / Rating Suspended
Effective: No Rating / Under Appeal / Rating Suspended
Caring: No Rating / Under Appeal / Rating Suspended
Responsive: No Rating / Under Appeal / Rating Suspended
Well-Led: No Rating / Under Appeal / Rating Suspended
Overall: No Rating / Under Appeal / Rating Suspended

Further Details:

Important Dates:

    Last Inspection 2013-08-09
    Last Published 2013-08-09

Local Authority:

    Dudley

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

27th June 2013 - During a routine inspection pdf icon

We carried out this inspection to check on the treatment of people. Following the inspection we conducted telephone interviews with eight people. On the day of the inspection we spoke to the dentist, a dental nurse, the hygienist and the practice manager.

The practice consisted of a reception/waiting area, three treatment rooms, a ground floor toilet which could accommodate wheelchairs and a decontamination area. The practice also had a portable ramp to support people with mobility issues into the practice.

People told us the practice was "excellent" and their consent to treatment was always sought. One person said, “Yes, my consent is given”.

Records showed that the treatment people received was reflected on their treatment plans. One person said, “I have been coming to the practice for over 30 years and I would not go anywhere else”.

The environment of the practice was clean and tidy. Arrangements were in place for the cleaning and sterilising of instruments. This meant that the provider had a system in place for managing infection control.

Records showed that the provider carried out appropriate checks before staff were appointed. This meant that people could be reassured that staff were suitable to work with vulnerable people.

We found that there was a process in place to allow people to complain which was visible in the reception area.

 

 

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