Cerne Abbas Surgery, 51 Long Street, Cerne Abbas, Dorchester.
Cerne Abbas Surgery in 51 Long Street, Cerne Abbas, Dorchester is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone and treatment of disease, disorder or injury. The last inspection date here was 14th April 2016
Cerne Abbas Surgery is managed by Cerne Abbas Surgery.
Contact Details:
Address:
Cerne Abbas Surgery The Cerne Abbas Practice 51 Long Street Cerne Abbas Dorchester DT2 7JG United Kingdom
Telephone:
01300341666
Ratings:
For a guide to the ratings, click here.
Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-Led: Good
Overall: Good
Further Details:
Important Dates:
Last Inspection
2016-04-14
Last Published
2016-04-14
Local Authority:
Dorset
Link to this page:
Inspection Reports:
Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Cerne Abbas Surgery on 25 February 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
We identified areas of outstanding practice:
The practice participated in the Vanguard Project which involved closer collaborative working with other healthcare providers; South Western Ambulance Service NHS Foundation Trust (SWAST), local hospital, social care and other GP practices. The project included working with retail companies to provide patients with welcome home from hospital food packs; to ensure that bread and milk were available at home on arrival from hospital.
The practice had an innovative integrated nursing team (INT). The traditional practice nurse role and community nurse role was provided by the INT, who worked as practice nurses and also as community nurses, carrying out home visits across this large rural area with high numbers of older patients with complex conditions. The INT provided a wide range of nursing services seven days a week, 365 days a year from 8:30am to 5pm. Benefits to patients were demonstrated by the 74% of end of life patients who died in their own home which was their preferred place of death. This was higher than the national average of 33%.
The practice had organised a service called “Giant’s Social” which offered social events and befriending services which helped to reduce patient isolation across this rural area. The practice facilitated regular presentations on health promotions to this group. We spoke with patients who belonged to this group which had over 80 members and heard it had a positive impact on large numbers of patients.
The area where the provider should make improvements is:
Review facilities for patients with hearing loss to ensure effective communication with them.
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Cerne Abbas Surgery on 25 February 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the Duty of Candour.
We identified areas of outstanding practice:
The practice participated in the Vanguard Project which involved closer collaborative working with other healthcare providers; South Western Ambulance Service NHS Foundation Trust (SWAST), local hospital, social care and other GP practices. The project included working with retail companies to provide patients with welcome home from hospital food packs; to ensure that bread and milk were available at home on arrival from hospital.
The practice had an innovative integrated nursing team (INT). The traditional practice nurse role and community nurse role was provided by the INT, who worked as practice nurses and also as community nurses, carrying out home visits across this large rural area with high numbers of older patients with complex conditions. The INT provided a wide range of nursing services seven days a week, 365 days a year from 8:30am to 5pm. Benefits to patients were demonstrated by the 74% of end of life patients who died in their own home which was their preferred place of death. This was higher than the national average of 33%.
The practice had organised a service called “Giant’s Social” which offered social events and befriending services which helped to reduce patient isolation across this rural area. The practice facilitated regular presentations on health promotions to this group. We spoke with patients who belonged to this group which had over 80 members and heard it had a positive impact on large numbers of patients.
The area where the provider should make improvements is:
Review facilities for patients with hearing loss to ensure effective communication with them.
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