Charterhouse, Trowbridge.

Charterhouse in Trowbridge is a Community services - Mental Health and Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, mental health conditions and treatment of disease, disorder or injury. The last inspection date here was 6th May 2011

Charterhouse is managed by Avon and Wiltshire Mental Health Partnership NHS Trust who are also responsible for 19 other locations

Contact Details:

Address: Charterhouse Seymour Road Trowbridge BA14 8LS United Kingdom Telephone: 01249468000 Website: http://www.awp.nhs.uk

Ratings:

For a guide to the ratings, click here.

Further Details:

Important Dates:

Last Inspection		2011-05-06
Last Published		2011-05-06

Local Authority:

Wiltshire

Link to this page:

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Inspection Reports:

Click the title bar on any of the report introductions below to read the full entry. If there is a PDF icon, click it to download the full report.

6th April 2011 - During a routine inspection

People said that the ward was clean and tidy. They said that they felt safe on the ward. People said that they had plenty to eat and drink and there was always a choice of food, but some people said they wanted a healthier diet with more fresh fruit and vegetables.

Staff were described as “friendly” and “caring” and people felt that they were treated with dignity and respect. Some people felt that there were not enough staff, particularly therapy staff. They enjoyed participating in activities on the ward such as singing and bingo but they complained that there was not enough to do and few opportunities to go out and to exercise.

People said they felt able to tell staff if they were unhappy about any aspect of their care and they felt that they were listened to.